Cloud Infrastructure Engineer (Enterprise Information Technology Engineer I/II)

City of San Jose•San Jose, CA

7d•Hybrid

About The Position

The City of San José is creating the civic technology foundation that helps our community thrive every day. This is an exciting opportunity in the Information Technology Department. The Cloud Infrastructure Engineer will be a subject matter expert in the server infrastructure team. The ideal candidate must have hands-on experience in administering, supporting, troubleshooting, and managing a hybrid Cloud environment. The candidate should be familiar with hyperconverged infrastructure (HCI) platform, enterprise file share/storage, backup and recovery, antivirus software, SolarWinds monitor software, and PowerShell script automation. As a Cloud Infrastructure Engineer, you will need to possess strong technical leadership skills, be able to work well with both technical and non-technical staff and have excellent communication skills. In this position, you will own, manage, and be able to complete projects from beginning to end in a timely fashion and must be able to work in a dynamic environment with a mixture of operational tasks and project assignments. The Infrastructure Cloud Engineer position is currently eligible for a hybrid telework schedule (32 hours on site, 8 hours remote). The schedule for working remotely and onsite is subject to change.

Requirements

Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, Business and Public Administration, or a closely related field
Three (3) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, application and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime (for EITE I)
Four (4) years of increasingly progressive experience equivalent to performing technical work of complex difficulty to provide desktop, data security, applications and system administration, and server or network administration or software applications to support end users, electronic business systems/solutions, and software applications for high availability and uptime (for EITE II)
Possession of a valid State of California driver’s license
Possess an industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, OR an equivalent professional, industry-recognized certification acceptable to the City (for EITE I)
Possess and maintain a current (non-expired) industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, Cisco Certified Network Professional (CCNP), Network Associate (CCNA) certification, Brocade Professional IP Administrator (BPIPA) certification, OR an equivalent professional, industry-recognized certification acceptable to the City (for EITE II)
Passing a San José Police Department background check is a condition of employment
Ability to understand complexities of enterprise infrastructure and how to leverage technologies (Windows networking, Windows server clustering, storage, load balancing, etc.) for citywide benefits
Strong technical hands-on experience in designing, configuring, implementing, managing, troubleshooting and administering current technologies such as: Hybrid virtual/physical infrastructure, Single Sign-On (SSO), Web Application Proxy, PowerShell scripting, Disaster Recovery, SSL certificates and domain registration, Windows Server administration, Active Directory and Group Policy, Enterprise Storage, Azure resource management, Load balancing, Cloud governance, Network troubleshooting, Distributed File System and/or Fileshare, Solarwinds system monitoring and alerting
Analytical Thinking
Problem Solving
Teamwork & Interpersonal Skills
Communication Skills
Collaboration
Continuous Improvement
Initiative
Project Management
Reliability
Supervision
Technology Use/Management
Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel

Nice To Haves

Hands-on experience in administering, supporting, troubleshooting, and managing hybrid Cloud environment
Familiarity with hyperconverged infrastructure (HCI) platform, enterprise file share/storage, backup and recovery, antivirus software, SolarWinds monitor software, and PowerShell script automation
Strong technical leadership skills
Ability to work well with both technical and non-technical staff
Excellent communication skills
Ability to own, manage, and complete projects from beginning to end in a timely fashion
Ability to work in a dynamic environment with a mixture of operational tasks and project assignments

Responsibilities

Manage Public Cloud (Azure) governance and operations, distributed file systems (and/or FileShare), and enterprise storage
System management and monitoring
Provide service improvement through automation
Perform hands-on system configuration and advanced troubleshooting of infrastructure issues to ensure service availability to meet service level expectations
Design and implement Azure cloud backup and Disaster Recovery of infrastructure services
Upgrade Windows server and FileShare cluster
Administer and monitor server backup operations