Cloud Infrastructure Engineer

City of New York•New York, NY

About The Position

The Department of Social Services (DSS), through Information Technology Services (ITS), is recruiting an IT Infrastructure Engineer to function as a Cloud Infrastructure Engineer. ITS supports the daily, emergent, and long-term technology needs of the New York City Human Resources Administration and Department of Homeless Services, including their infrastructure and applications. The Cloud Infrastructure Engineer designs secure, scalable AWS and Azure environments; develops cloud and hybrid network architecture; and automates provisioning through Infrastructure as Code. The role collaborates with security teams on cloud security and compliance, reviews designs and change requests for alignment with standards, monitors cloud operations, and advises project teams and support staff on infrastructure standards, migrations, and procedures.

Requirements

  • A baccalaureate degree in computer science, engineering, or a related field and four years of satisfactory full-time experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering; or a baccalaureate degree and eight years of such experience; or equivalent education and/or experience.
  • Experience related to datacenter engineering and operations, cloud engineering and operations, or complex IT infrastructure engineering.

Responsibilities

  • Design AWS and Azure landing zones, account and subscription structures, network segmentation, connectivity patterns, and shared cloud services for DSS workloads.
  • Develop cloud network architecture, including virtual networks, routing, firewalls, VPNs, ExpressRoute, Direct Connect, DNS, and hybrid connectivity to support migration from on-premises data centers.
  • Build and maintain Infrastructure as Code using tools such as Terraform, CloudFormation, ARM, or Bicep to automate repeatable cloud provisioning and reduce manual configuration errors.
  • Collaborate with Cyber Command, OTI, and internal security teams on cloud security architecture, baseline controls, vulnerability remediation processes, encryption patterns, and compliance requirements.
  • Review cloud designs and change requests for alignment with security, operational, resiliency, and governance standards before implementation.
  • Monitor cloud platform health, performance, capacity, availability, and operational metrics using cloud-native and enterprise monitoring platforms.
  • Provide technical guidance to project teams and support staff on cloud infrastructure standards, migration processes, and operational procedures.
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