About The Position

Cloud Identity Production Support Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Cloud Identity Production Support Engineer to join our Production Services team. This role is in Pittsburgh

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Extensive experience (8+ years) in identity and access management systems, including technologies such as LDAP, SSO, MFA, IAM platforms (e.g., SailPoint, Okta, CyberArk).
  • Hands-on experience with Microsoft Entra ID: Conditional Access, MFA, Identity Protection, PIM, app registration and service principal governance.
  • Strong background in core infrastructure components (networking, cloud platforms, security frameworks).
  • Proven expertise in applying AI/ML techniques to security and identity challenges.
  • Experience with AI frameworks, data pipelines, and automation tools relevant to IAM.
  • Excellent problem-solving skills with a proactive, hands-on approach.
  • Strong communication skills to collaborate effectively across technical and business teams.

Nice To Haves

  • Professional certifications in relevant technologies or infrastructure management are preferred.
  • Relevant certifications in IAM, cloud, or AI are a plus.

Responsibilities

  • Lead engineer for and deployment, integration, and support of Identity AI-driven solutions to modernize and optimize IAM systems.
  • Collaborate with cross-functional teams to integrate AI technologies with existing identity platforms and core infrastructure.
  • Architect scalable, secure, and resilient identity solutions leveraging AI for automation, anomaly detection, and access governance.
  • Drive innovation by evaluating emerging AI tools and methodologies applicable to identity and access management.
  • Ensure alignment of AI projects with BNY’s principles, focusing on client obsession, ownership, and continuous improvement.
  • Mentor and guide technical teams on best practices in AI integration within IAM and infrastructure domains.
  • Manage project timelines, risks, and deliverables to meet strategic objectives.

Benefits

  • Highly competitive compensation
  • Benefits and wellbeing programs
  • Access to flexible global resources and tools
  • Generous paid leaves
  • Paid volunteer time
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