Cloud (IAC) Support Engineer
About The Position
The Cloud Support Engineer will assist teams in implementing and support their cloud hosted applications, collaborating with Engineering and Development teams to ensure sufficient application operation with streamlined support and maintenance. Essential Job Functions: Responsible for deploying and supporting the delivery of enterprise software solutions, digital intelligence, and cloud platforms through continuous integration, continuous testing, continuous delivery, and configuration management. Design, code, and test systems with a long-term mindset of maintainability. Adhere to technical standards and participate in standards evolution. Understand the importance of teamwork and coordinated activities. Demonstrate effective communications skills with team members.
Requirements
- Bachelor’s degree in computer science, information systems, other related field, or equivalent work experience
- Excellent analytical, written, and oral communication.
- Strong presentation skills.
- Ability to facilitate cross functional meetings to accomplish objectives or resolve issues.
- Ability to meet deadlines and ensure others meet deadlines with minimal oversight.
- Working knowledge of analytical thinking concepts and techniques.
- Basic understanding of continuous integration, continuous delivery, continuous testing, and configuration management methodologies.
- Proficient in at least one development language (i.e., Python, Java, JavaScript, Go, Ruby, .NET, etc.) and integrating multiple tools through their APIs, command line interfaces, etc. and the ability to identify basic programming constructs in unfamiliar languages.
- Basic understanding of Agile methodologies.
- Working knowledge of common DevOps technologies.
- Working knowledge of command-line tools in Windows and Linux environments.
- Working knowledge of APM and telemetry tools such as Dynatrace, Elastic, etc.
- Knowledge of operating systems, database administration, CloudSQL, terraform, ansible, Agile and/or Project Management delivery experience
Responsibilities
- Deploying and supporting the delivery of enterprise software solutions, digital intelligence, and cloud platforms through continuous integration, continuous testing, continuous delivery, and configuration management.
- Design, code, and test systems with a long-term mindset of maintainability.
- Adhere to technical standards and participate in standards evolution.
- Understand the importance of teamwork and coordinated activities.
- Demonstrate effective communications skills with team members.
Benefits
- Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
- Eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
