Cloud Engineer

Amwins•Charlotte, NC

18d

About The Position

The Cloud Engineer is responsible for the day-to-day operations of virtualized servers and containerized workloads hosted across AWS, Azure, and VMware environments. The role supports infrastructure maintenance, proactive monitoring, and incident resolution to ensure the stability, performance, and security of hybrid cloud and on-premises systems. The engineer works with infrastructure and engineering teams to maintain healthy fleets, respond to operational issues, and improve platform reliability. Work hours are 11 PM–8 AM EST.

Requirements

Hands-on experience operating Microsoft Azure infrastructure, including virtual machines; Storage Accounts; management groups, subscriptions, resource groups, and tags; VNets, subnets, NAT gateways, Azure Firewall, load balancing and traffic management services, route tables, and NSGs; Private DNS zones and private endpoints/Private Link; App Services/Web Apps; Key Vaults; Entra ID, RBAC, app registrations, and service principals; and managed identities.
Strong hands-on and project experience with AWS infrastructure and services, including EC2, S3, RDS, Lambda, CloudFront, and Workspaces.
Experience with scripting languages such as Python, Bash, or Go, and with Docker and Kubernetes.
Experience with AWS networking, including VPCs, VPC peering, NAT gateways, security groups, route tables, and connectivity options such as Direct Connect or AWS Site-to-Site VPN.
Expert-level DNS knowledge, including lookup zones, record types, conditional forwarders, recursive and authoritative resolution, caching, dynamic DNS, and scavenging.
Expert-level DHCP knowledge, including scopes, reservations, options, lease management, DHCP relay/IP helpers, and scope failover or redundancy.
Strong hands-on experience administering and operating VMware/vSphere in production, including VM lifecycle management, host and cluster operations, and troubleshooting.
Deep Windows Server troubleshooting experience, including proficiency with Sysinternals tools such as Process Monitor and Process Explorer.
Solid Linux troubleshooting and administration experience.
Proficiency with Wireshark or other packet-level analysis tools for diagnosing connectivity and application issues.
Scripting experience automating operational and administrative tasks, such as with PowerShell, Bash, or Python.
Experience with infrastructure monitoring, alerting, and incident-resolution workflows.
Strong communication and documentation skills, including the ability to explain technical concepts to non-technical stakeholders.
Proven experience working in cross-functional teams to deliver technical solutions.

Nice To Haves

Experience managing hybrid cloud environments.
Kubernetes or container orchestration experience.
DevOps background, including CI/CD pipelines and infrastructure as code.
Experience with Azure Arc and Azure Update Manager for hybrid patch management.
Hands-on AWS experience, such as EC2, VPC, and IAM.

Responsibilities

Operate, maintain, and monitor virtualized and containerized workloads across Azure, AWS, and VMware.
Perform infrastructure maintenance, including patching, configuration, and lifecycle management of servers and cloud resources.
Serve as an escalation point for incident resolution, perform root-cause analysis, and drive issues to closure.
Administer and troubleshoot DNS and DHCP services.
Perform operating-system-level troubleshooting for Windows Server and Linux hosts.
Maintain and manage AWS and Azure infrastructure objects across compute, networking, identity, and security.
Automate operational tasks through scripting.
Document operational procedures and contribute to runbooks and knowledge bases.

Benefits

Medical, dental, and vision coverage available on the first day of employment.
Choice of medical plans through Blue Cross Blue Shield, with Kaiser available for California employees.
Mental health support, including virtual therapy, digital coaching, and 24/7 EAP counseling.
Company-paid Basic Life and AD&D Insurance, Short-Term Disability, and Employee Assistance Program.
Health Savings Account with company contributions.
Health Care FSA, Dependent Care FSA, and commuter benefits.
Parental leave and adoption assistance.
Voluntary life insurance, critical illness, accident, and identity theft protection coverage.
Retiree medical benefits for Medicare-eligible retirees.
401(k) with company match.
Generous paid time off and company holiday schedule.
Collaborative, continuing-education-focused work environment.
Career advancement opportunities.