Cloud Engineer

Ericsson•Plano, TX

23d•Onsite

About The Position

Join our dynamic team at Ericsson Fintech, where you will help build, operate, and evolve one of the world’s largest mobile financial services platforms. Our technology enables hundreds of millions of people every day to access essential financial services such as peer to peer transfers, payments, disbursements, savings, and loans. The Ericsson Fintech Platform (Ericsson Wallet Platform) plays a critical role in advancing financial inclusion and improving lives globally. We are proud to use technology for societal good at global scale. We are looking for an experienced Cloud Engineer with a strong background in solution delivery, support, and operations. You will ensure the reliability, security, and performance of our Cloud platforms while working across the full lifecycle, including installation, integration, upgrades, troubleshooting, and maintenance of cloud and Kubernetes infrastructure. As a key stakeholder in continuously improving our product and services, you will work according to agile principles and collaborate closely with application, platform, network, and security teams.

Requirements

Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
5 Plus years of related experience
Strong incident troubleshooting and debugging skills across AWS infrastructure and containerized environments
Experience with EKS, EC2, EBS, ECR, S3, Route 53, IAM, WAF and AWS Systems Manager.
Experience with EKS node groups, networking, access control, cluster upgrades, and troubleshooting
Experience with Kubernetes infrastructure components such as CNI, load balancing, storage, and DNS
Experience with monitoring, CloudWatch, AWS logging, root-cause analysis, incident/problem/change management, backup, DR, and high availability
Experience with AWS Network Firewall or equivalent, including rules, inspection policies, logging, and blocked-flow analysis
Hands-on experience with patching and maintenance activities
Experience with Terraform/IaC, AWS CLI, kubectl, Ansible, and Python or equivalent scripting.
Strong collaboration skills across application, platform, network, security, and architecture teams.
Communicate clearly in spoken and written English and can explain complex technical issues to different audiences.

Nice To Haves

Experience with AWS observability and monitoring tools, particularly Amazon CloudWatch, dashboards and OpenTelemetry
Familiarity with KMS, CloudHSM, PrivateLink/VPC Endpoints
Technical experience and competence of running bank/financial systems is a merit

Responsibilities

Build, operate, and evolve one of the world’s largest mobile financial services platforms.
Ensure the reliability, security, and performance of Cloud platforms.
Work across the full lifecycle, including installation, integration, upgrades, troubleshooting, and maintenance of cloud and Kubernetes infrastructure.
Continuously improve product and services.
Work according to agile principles.
Collaborate closely with application, platform, network, and security teams.
Participate in 24/7 support.
Travel for on-site work when required.
Proactive approach to problem-solving, knowledge sharing, and service improvement.
Support deployments, migrations, capacity planning, HLD/LLD reviews, and controlled infrastructure changes.
Perform patching and maintenance activities.

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution
401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits for basic life insurance and basic accidental death and dismemberment coverage
Company credits for short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs