Cloud Engineer

Cisco • Milpitas, MI

3d • Remote

About The Position

The Security Policy and Access team is responsible for building and operating market-leading platforms like the Cisco Identity Services Engine and Meraki Access Manager to simplify security compliance for global organizations. This role is within Cisco's $3B+ Security Business Group, supporting the company's strategic pivot to a software-first, recurring revenue model. The team operates in an Agile environment with a focus on cross-functional teamwork, building cloud-native, AI-integrated solutions for zero-trust security and identity management. The team consists of builders and problem-solvers who tackle complex distributed systems challenges, supporting highly scalable, resilient, and observable services in production. This role offers the opportunity to work at the intersection of cloud engineering, cybersecurity, automation, and AI-assisted development, influencing products used by large organizations.

Requirements

• Bachelor's degree in computer science, Computer Engineering, or a related technical field, or equivalent practical experience.
• Project or internship experience developing, testing, deploying, or supporting cloud-based applications or services in at least one public cloud environment such as AWS, Azure, or Google Cloud.
• Programming skills in one or more languages such as Java, Python, or Go.
• Experience building rich web UIs in full stack technologies, services, such as Java, Ruby on Rails/NodeJS, React, JavaScript.
• Experience with cloud-native application development, including containers, service deployment, scalability, resiliency, and production readiness.
• Experience debugging, troubleshooting, and problem-solving skills across application, service, and cloud infrastructure layers.
• Experience using Generative AI tools to improve software development productivity, code quality, testing, documentation, or operational workflows.

Nice To Haves

• Ability to learn quickly, take ownership of assigned features or components, and collaborate effectively in an Agile engineering team.
• Familiarity with software engineering practices such as code reviews, unit testing, integration testing, source control, CI/CD, secure coding, and maintainable design.
• Exposure to observability tools and practices, including metrics, logs, traces, dashboards, alerts, and service health analysis.
• Understanding of cloud security fundamentals, identity, access control, RBAC, secrets management, and secure service-to-service communication.
• Exposure to incident response, root cause analysis, postmortems, or reliability improvement practices.

Responsibilities

• Design, develop, test, deploy, and support cloud-native SaaS applications and services.
• Build scalable, resilient, and secure distributed systems using microservices architecture.
• Develop and operate services running in public cloud environments such as AWS, Google Cloud or Cisco Private Cloud.
• Participate in the design and implementation of service automation, monitoring, observability, and telemetry pipelines.
• Analyze service health, performance metrics, logs, traces, and alerts to improve reliability and customer experience.
• Own services through the full lifecycle, from design and implementation to production support and continuous improvement.
• Work on deployment, configuration, and operational readiness for SaaS services in production environments.
• Review architecture, designs, implementation plans, test strategies, and operational procedures.
• Troubleshoot complex production and customer issues across application, infrastructure, database, and networking layers.
• Collaborate with engineering, product management, security, SRE, DevOps, and customer-facing teams.
• Contribute to building secure, scalable, and reliable business solutions for Cisco customers and partners.

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt employees)
• flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses
• performance-based incentive pay
• grants of Cisco restricted stock units

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level