Cloud Engineer - Remote

Mindex•Rochester, NY

2d•$90,000 - $120,000•Remote

About The Position

Mindex is seeking a motivated Cloud Operations Engineer to support its SaaS platform's infrastructure. The role involves collaborating with the CloudOps team and Software Engineering to implement, automate, and maintain AWS environments. The successful candidate will leverage their Windows Systems Administration background to transition legacy components into modern, automated cloud workflows, ensuring the production environment remains stable, secure, and performant. This is a remote position.

Requirements

AS or BS degree in Computer Science, Engineering, or related area, and/or an equivalent combination of education and experience.
2+ years of hands-on experience with cloud infrastructure and services.
Strong understanding of cloud security principles and best practices.
Proficiency in Infrastructure-as-Code (IaC) tools such as Terraform or CloudFormation.
Hands-on experience supporting MSSQL environments, including a solid understanding of database fundamentals and maintenance.
Strong scripting skills in PowerShell and Python to automate operational tasks.
Excellent communication, interpersonal, and problem-solving skills.
Strong focus on exceptional customer service.
Aptitude and desire to work in a highly collaborative, self-organizing, team environment.
Highly organized & accurate.
Must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over, sponsorship of an employment Visa at this time.

Nice To Haves

AWS Certified CloudOps Engineer - Associate or equivalent certification is highly desired.

Responsibilities

Collaborate with Software Engineering to deploy and configure AWS resources for new product features, ensuring alignment with platform standards.
Develop and update Infrastructure-as-Code (IaC) templates (Terraform or CloudFormation) to manage SaaS environments, moving away from manual configurations to repeatable automation.
Manage and troubleshoot the health of Windows-based cloud instances, ensuring high availability for customers.
Assist in managing CI/CD pipelines to facilitate smooth code releases and troubleshoot deployment failures.
Configure and maintain monitoring, logging, and alerting systems (e.g., CloudWatch) for platform performance visibility and proactive issue identification.
Implement security best practices, including managing IAM roles, VPC configurations, and security group updates.
Monitor resource utilization and assist in executing cost-optimization tasks.
Participate in the incident management process, investigating alerts, performing root-cause analysis, and coordinating with senior engineers for resolution.
Stay current on AWS services and DevOps tools, contribute to team documentation, and help refine internal operational processes.
Participate in a team on-call rotation and perform scheduled after-hours technical work.