Cloud Engineer

Vusion • Coppell, TX

1d • Hybrid

About The Position

As a Cloud Engineer on the Cloud Operations team, you will make a positive impact by communicating with customers during incidents, identifying impacts and scope of issues, and providing timely updates. You will also lead and contribute to Root Cause Analysis (RCA) documentation, participate in on-call rotations, and ensure the high availability of cloud services. This role involves CI/CD Pipeline Engineering & Automation, Infrastructure & Platform Engineering, supporting development phases with insights from production environments, and ensuring the security and reliability of cloud services. You will also contribute to continuous improvement, optimize cloud costs, and contribute documentation and knowledge sharing.

Requirements

• At least 3 years of experience in a similar role.
• Strong experience with cloud computing platforms, ideally Microsoft Azure.
• Experience with DevOps tools, such as Azure DevOps.
• Experience with containerization technologies such as Kubernetes.
• Fluently speaking and writing in English.
• Excellent verbal and written communication; ability to convey complex information in a clear and understandable manner.
• Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment.
• Bachelor's degree in Computer Science or a related field, or equivalent experience.

Responsibilities

• Communicating with customers during incidents: Identifying impacts and scope of issues.
• Providing timely updates via status pages and communications channels (email, teams).
• Leading and contributing to Root Cause Analysis (RCA) documentation.
• Participating in on-call rotations and ensuring high availability of cloud services.
• Designing, building, and maintaining CI/CD pipelines using tools such as Azure DevOps.
• Automating build, test, and deployment workflows to improve release efficiency and reliability.
• Implementing pipeline governance, versioning strategies, and release approvals.
• Troubleshooting pipeline failures and optimizing performance and reliability.
• Integrating security scans, code quality checks, and automated testing into pipelines.
• Provisioning and managing cloud infrastructure using Infrastructure as Code (IaC) tools (e.g., ARM templates, Terraform, Bicep).
• Managing and optimizing containerized environments using Kubernetes.
• Ensuring scalability, reliability, and performance of cloud-native applications.
• Managing environment configurations across development, staging, and production.
• Providing insights based on production environments, metrics, scalability, and constraints.
• Challenging system design and proposing improvements as early as possible.
• Supporting production readiness reviews and deployment validations.
• Testing and validating disaster recovery and business continuity procedures.
• Designing and implementing monitoring, alerting, and logging solutions (e.g., Azure Monitor, Log Analytics).
• Creating dashboards for system health, performance, and business metrics.
• Proactively identifying reliability risks and implementing preventive measures.
• Taking part in security reviews.
• Monitoring security tools.
• Identification of improvements.
• Implementing improvements.
• Identifying improvements, including monitoring or dashboarding.
• Taking part in lessons learnt from releases and incidents.
• Automating repetitive tasks through scripting (PowerShell, Bash, Python).
• Taking part in processes optimization, documentation, audits (e.g. ISO 27001).
• Optimizing cloud costs through rightsizing, reserved instances, and usage analysis.
• Contributing documentation, knowledge sharing, and process improvements.

Benefits

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Eligibility for healthcare benefits begin day one, plus retirement savings plans.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• E-learning opportunities and workshops, and global mobility potential.
• Commute benefits: up to $100/month per employee for commuting expenses.
• Company matches employee donations up to $500 per year for causes close to your heart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree