Cloud Engineer

Talent Acquisition Team•Indianapolis, IN

2d•Hybrid

About The Position

Herff Jones is seeking a Cloud Engineer for its Infrastructure Services team. The role owns the company’s AWS and Azure environments and connects its on-premises datacenter with cloud infrastructure. The Cloud Engineer builds and governs secure, resilient cloud foundations; supports systems hosted in the cloud; and maintains cloud resources for initiatives both within and outside a major infrastructure modernization program. Initially, the role also shares support of Windows and Linux server infrastructure. The engineer works as one of six specialists on the Infrastructure Services team, participating in shared support, cross-coverage, and an on-call rotation, and partnering closely with Security and Application teams. The position designs, builds, and maintains cloud and hybrid infrastructure; establishes governance and security controls; supports partner-built systems and workload migrations; and helps ensure operational readiness through monitoring, backups, disaster recovery, documentation, and runbooks. It also supports cloud cost management, audit readiness, incident response, and infrastructure change management. The position is hybrid and based in Indianapolis, Indiana, with occasional travel to Herff Jones facilities potentially required.

Requirements

Hands-on production experience with core AWS and Azure services across compute, storage, networking, identity, and monitoring; strong AWS experience is highly preferred.
Working knowledge of cloud landing zones and multi-account or multi-subscription governance, and of the AWS Well-Architected Framework or Microsoft Cloud Adoption Framework.
Experience with hybrid connectivity and cloud networking, including VPC/VNet design, VPN, AWS Direct Connect or Azure ExpressRoute, DNS, and routing, as well as serverless services such as AWS Lambda or Azure Functions.
Solid Windows Server and Linux administration experience in enterprise environments.
Scripting skills in PowerShell, Python, or Bash for infrastructure automation.
Disciplined approach to documentation and change management.
Strong problem-solving and analytical skills.
Ability to communicate complex technical concepts to non-technical stakeholders.
Composure and sound judgment under pressure during outages and periods of major change.
Collaborative, proactive attitude and focus on continuous improvement.
Strong organizational skills and attention to detail.
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
At least 5 years of systems engineering experience in multi-site enterprise environments, including at least 3 years designing and operating production workloads in AWS or Azure.

Nice To Haves

Industry cloud certifications such as AWS Certified Solutions Architect – Associate or Professional, AWS Certified SysOps Administrator – Associate, Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or equivalent.
Experience with infrastructure-as-code and CI/CD tools such as Terraform, AWS CloudFormation or CDK, Bicep, GitHub Actions, or Azure DevOps, and with containers and Kubernetes such as Docker, Amazon EKS, or AKS.
Multi-cloud experience across AWS and Azure, including migrating workloads from on-premises datacenters.
Experience with Microsoft 365, Microsoft Entra ID, and hybrid identity.
Experience supporting consultants, managed service providers, or implementation partners in a shared cloud environment, including large-scale infrastructure transformation programs.
Familiarity with PCI DSS requirements and NIST or CIS frameworks.

Responsibilities

Design, build, and maintain secure, scalable AWS and Azure infrastructure, including compute, storage, networking, serverless, and container services.
Establish and maintain cloud landing zones, account and subscription structures, guardrails, tagging, and governance aligned with relevant cloud frameworks.
Build and maintain infrastructure as code using source control and CI/CD pipelines, and automate routine tasks with PowerShell, Python, or Bash.
Develop and maintain cloud standards, reference architectures, documentation, diagrams, and configuration baselines.
Contribute to the multi-year cloud and hybrid infrastructure roadmap.
Design and maintain secure hybrid connectivity and DNS between on-premises sites and AWS and Azure in partnership with network engineering.
Provide and govern the cloud environment used by implementation partners, ensuring alignment with security and governance standards.
Troubleshoot partner-built systems hosted in the company’s environment and build and maintain cloud resources for other initiatives.
Share support of on-premises Windows and Linux servers, including patching, lifecycle management, and troubleshooting.
Support workload migrations and operational handoff of partner-delivered infrastructure, including runbooks, monitoring, backups, and disaster recovery.
Implement cloud security controls, including IAM, least-privilege access, encryption, logging, and policy enforcement, in partnership with the Security team.
Integrate cloud platforms with enterprise identity systems in partnership with Infrastructure engineers.
Monitor and optimize cloud spending through rightsizing, reserved capacity, and cost reporting; support budget planning and forecasting.
Support PCI DSS requirements, audit readiness, and vulnerability remediation for cloud and server infrastructure.
Implement and tune monitoring, alerting, and logging for cloud and hybrid workloads.
Serve as an escalation point for cloud and hybrid infrastructure incidents and lead troubleshooting and root cause analysis for Priority 1–2 issues.
Plan and execute changes and maintenance windows with rollback plans under the Change Management process.
Participate in a shared after-hours on-call rotation and scheduled maintenance windows.
Mentor engineers and support staff and contribute to cross-training and knowledge sharing.
Perform other duties as assigned.