Mid Cloud DevOps Engineer

Guidehouse•Dc, DC

21h

About The Position

Work independently or as part of a delivery team to provide infrastructure, engineering, and operational support for cloud-hosted applications. Support environments operating in Amazon Web Services (AWS) and/or Microsoft Azure. Use Terraform and/or Ansible to automate configuration, provisioning, and management of cloud environments across Windows and Linux systems. Collaborate with application teams to design, develop, and maintain CI/CD pipelines and automation workflows. Automate provisioning of development, test, staging, and production environments. Design and implement application build, packaging, and deployment automation using industry best practices. Implement and manage monitoring and alerting solutions, establish performance baselines, and support incident response activities. Troubleshoot and resolve infrastructure and production issues, coordinating with cross-functional teams to minimize impact. Continuously improve automation, processes, and system architecture to enhance reliability, maintainability, and security. Apply and enforce security best practices across cloud environments and systems. Perform root cause analysis for recurring issues and implement long-term remediation strategies. Provide system-level support for credential management platforms, including: Intercede MyID, HID credentialing technologies & PKI infrastructures. Troubleshoot and configure drivers, middleware, authentication components, smart cards, and related systems. Support and maintain Windows Server environments, including database administration tasks related to credentialing systems. Develop and maintain technical documentation, SOPs, and runbooks, consistent with contract expectations for documentation and knowledge management.

Requirements

Minimum Six (6) years of relevant IT or engineering experience.
At least 1–2 years of hands-on cloud support experience.
Experience aligns with mid-level cloud engineering expectations defined under contract labor categories.
Bachelor’s degree (BA/BS) in Computer Science, Information Systems, Business, or related field.
Ability to work independently with minimal supervision while contributing to team deliverables.
Strong analytical and troubleshooting/problem-solving skills.
Excellent written and verbal communication skills.
Ability to quickly learn and adapt to new tools and technologies.
Hands-on experience with AWS and/or Azure cloud platforms.
Experience with Infrastructure as Code (Terraform, Ansible).
Experience building and maintaining CI/CD pipelines.
Strong familiarity with: Windows and Linux server environments, Monitoring, logging, and alerting tools & Automation and scripting practices.
Experience with: Credential management systems (Intercede MyID, HID, PKI), Authentication technologies and certificate lifecycle management & Troubleshooting drivers, middleware, and security components.
Experience performing Windows system support and database administration tasks.
US Citizens and Green Card holders only.
No Visa Sponsorship available for this position.
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse.
Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

Nice To Haves

Experience with containerization technologies (Docker, Kubernetes).
Familiarity with DevSecOps practices and security automation.
Knowledge of application performance monitoring (APM) tools.
Experience supporting identity and access management (IAM) systems.
Exposure to enterprise-scale, regulated environments.
Relevant cloud certifications (e.g., AWS Certified Engineer, Azure DevOps Engineer).

Responsibilities

Provide infrastructure, engineering, and operational support for cloud-hosted applications.
Support environments operating in Amazon Web Services (AWS) and/or Microsoft Azure.
Use Terraform and/or Ansible to automate configuration, provisioning, and management of cloud environments across Windows and Linux systems.
Collaborate with application teams to design, develop, and maintain CI/CD pipelines and automation workflows.
Automate provisioning of development, test, staging, and production environments.
Design and implement application build, packaging, and deployment automation using industry best practices.
Implement and manage monitoring and alerting solutions, establish performance baselines, and support incident response activities.
Troubleshoot and resolve infrastructure and production issues, coordinating with cross-functional teams to minimize impact.
Continuously improve automation, processes, and system architecture to enhance reliability, maintainability, and security.
Apply and enforce security best practices across cloud environments and systems.
Perform root cause analysis for recurring issues and implement long-term remediation strategies.
Provide system-level support for credential management platforms, including: Intercede MyID, HID credentialing technologies & PKI infrastructures.
Troubleshoot and configure drivers, middleware, authentication components, smart cards, and related systems.
Support and maintain Windows Server environments, including database administration tasks related to credentialing systems.
Develop and maintain technical documentation, SOPs, and runbooks, consistent with contract expectations for documentation and knowledge management.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
Position may be eligible for a discretionary variable incentive bonus