Cloud Computing Engineer

Peraton•Chantilly, VA

2d•Onsite

About The Position

Peraton is seeking a Cloud Reliability Engineer in Chantilly, VA to support our Department of Defense customer as part of a highly talented, highly motivated and high-performing team. As part of the Infrastructure Operations and Maintenance Support team you will be responsible for the availability, performance, monitoring, and incident response, among other things, of the Cloud Infrastructure that we support in a 24x7 environment. This job will include shift work to allow for complete 24x7 monitoring of software systems. Will need to have flexibility to work multiple shifts (day, mid, swing), as needed. Job is on-site at Peraton Chantilly, VA facility. No remote work allowed.

Requirements

Minimum of Top Secret clearance with SCI eligibility. Contract requires TS/SCI. The candidate must maintain the clearance
Associates degree in Engineering , Computer Technology or related field and 7+ years of experience; OR Bachelor’s degree in Engineering , Computer Technology or related field and 5+ years of experience; OR Master’s degree in Engineering , Computer Technology or related field and 3+ years of experience. An additional four (4) Equivalent experience in lieu of a degree will be considered
DoD 8140 compliance for work role: Technical Support Specialist, with a proficiency level of Intermediate or above
3+ years of experience working with Linux operating systems (RHEL 8.X or higher)
3+ years of experience working within a cloud environment such as RedHat Openstack , RedHat OpenShift Container Platform (RHOCP), MS Azure, or AWS
2+ years of experience with containerization and automation technologies (e.g. Docker Containers, Kubernetes, Ansible, and Heat templates)
Demonstrated experience in monitoring tools (e.g. Splunk, Sensu, Nessus, etc.)
Experience supporting software and/or network operations with a clear understanding of networking fundamentals with ability to deep-dive and troubleshoot issues
Excellent troubleshooting skills
Must be willing to work in a 24x7 environment and support shift work on site; 8 and/or 12 hours shifts, including weekends
Ability to effectively communicates both with customers and technical staff

Nice To Haves

3+ years of experience with virtualization technologies (e.g. Citrix XenServer Red Hat Enterprise Virtualization, and/or VMWare)
Experience using a ticketing system (e.g. Jira Service Desk, Remedy, etc.)
Experience with front-end processing and network gateway appliances and /or software
Networking experience to include monitoring, configuring (e.g. firewalls, switches, etc.)
Hands-on experience with virtual machine environment management tools (Vagrant)
Ability to work independently or within a team structure
Experience with configuration management repositories
Experience with cross domain guard technologies (e.g. Forcepoint, Radiant Mercury, etc.)
Knowledge and understanding of KVM Virtualization technologies
Previous experience with Intelligence or DoD programs, either within the military or as a civilian contractor

Responsibilities

Ensure the 24x7 uptime of our multi-service, multi-layer, multi-tenant cloud infrastructure
This position is hands-on, requiring the ability to provide first-level system and network support problem investigation, resolution, or escalate as needed
Work closely with the engineering teams to improve our platforms and eliminate complexity from architecture and processes
Utilize a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution
Configure and use state-of-the-art monitoring tools to assist with troubleshooting and remediation of issues
Responsible for the monitoring the daily software and network operations in a distributed multi-tenant, multi-layer, cloud environment
Conduct incident response and in-depth root cause analysis
Understand and troubleshoot complex network data flow issues for Palo Alto firewalls and Arista switches
Document new procedures/update existing procedures utilizing Confluence and follow SOPs for conflict resolution