Mule Skinner, Cloud Camp

The Broadmoor Hotel's Talent Acquisition Team•Colorado Springs, CO

13d•Onsite

About The Position

Cloud Camp is the Broadmoor’s highest wilderness experience all-inclusive adult getaway. Sitting at 9,000 ft, Cloud Camp offers its guests unforgettable experiences to include world class food and beverage offerings, daily activities, and extraordinary accommodations. As a member of the Cloud Camp team, the Mule Skinner will provide safe, fun, and efficient mule rides to/from Cloud Camp while providing appropriate care and training to the herd. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.

Requirements

High school diploma or General Education Degree (GED).
One to two years of equine care and guiding (horses or mules) experience required.
Enthusiastic, friendly, and energetic team member who works well with others.
Strong interpersonal communication skills.
Heavy lifting (up to 65lbs.) with a work environment primarily outdoors.
While performing the duties of this job the employee will be at an altitude of greater than 9,000 feet which the employee will have to acclimate to daily.
While performing the duties of this job the employee is regularly required to stand for long periods of time and walk; use hands to handle, grip, point, feel and reach; talk and hear.
The employee is occasionally required to sit, climb, stoop, kneel, crouch or crawl.
Valid U.S. Driver’s License preferred in order to assist with transporting items for guests and guest activities
Reasonable accommodations will be made for individuals with disabilities
If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Responsibilities

Guide mule rides for guests that matches the Broadmoor’s 5-star, 5 diamond rating.
Ensure that mules receive appropriate feeding, basic medical care and are kept in a healthy condition.
Answer all guest questions and make riders feel safe and welcome.
Provide interesting facts and information to riders about the history of mules, Cloud Camp, and The Broadmoor.
Collaborate with the mules to train them to provide safe, reliable transportation.
Ensure Mule barn is clean to include daily pen mucking.
Maintain a journal for Mule Skinner staff regarding daily trips to/from Cloud Camp.
Maintain inventory and ensure security for all inventory related to the Mule Skinner service.
Report all necessary repairs and safety issues in a timely manner to Managers.
Assist other positions as needed to ensure smooth operations of Cloud Camp.
All other duties as assigned for the Cloud Camp operation.
All other duties as assigned and help with any other duties at Cloud Camp needed and necessary.
Willingness to work in a fast-paced, collaborative environment.
Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
All other duties as assigned and help with any other duties at Cloud Camp as needed and necessary.