Cloud Architect - Productivity (Google Workspace/O365)

DoiT

2d•Remote

About The Position

Our Cloud Architect - Productivity will be an integral part of our Forward Deployment Engineering team in North America. This role is based remotely in the Central or West Coast of the United States. DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

Requirements

5-10 years of hands-on experience as core-IT systems administrator managing users’ lifecycle, overseeing users’ security, device management, remote access to an organization, etc
In-depth Google Workspace applications and administration hands-on experience
In-depth O365/Azure applications and administration hands-on experience
2 years of providing customer support
Experience with several change management projects
Experience writing scripts and using command-line tools to work with the Google Workspace API and/or PowerShell tools for O365
Very good social skills with customers - eager to help with the smallest helpdesk issues and on more complicated security, SSO, and migration issues

Nice To Haves

MS-Exchange on-premises experience - an advantage
Experience with LDAP/MS Active Directory - an advantage
Desire to learn new technologies and share your knowledge within the company and the broader tech community

Responsibilities

Act as a trusted technical advisor to customers and solve complex email flows, migration, platform-related security, user management, data collaboration, device management, systems integration and much more.
Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapting to different levels of key business and technical stakeholders.
Support our sales team as the technical expert on customer-facing calls
Communicate effectively via video conferencing for meetings, technical reviews, and onsite delivery activities.