Cloud Architect Analyst

TricorBraun•St. Louis, MO

4d•Hybrid

About The Position

TricorBraun is a global packaging leader seeking a strategic and collaborative Cloud Architect Analyst to join their Information Technology Team. This role involves managing and improving cloud systems, particularly Microsoft 365 tools like Teams, SharePoint, and Exchange. The analyst will support system migrations, troubleshoot issues, ensure system security and smooth operation, and collaborate with teams across the organization to enhance processes and user experience. The company emphasizes a people-first culture and offers a supportive team environment.

Requirements

Proven experience administering and supporting Microsoft 365 environments, including Exchange Online, SharePoint Online, OneDrive, Teams, and Entra ID.
Hands-on experience with Azure cloud services and identity solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access.
Experience supporting or leading Microsoft 365 migrations and integrations, including hybrid environments.
Strong knowledge of identity and access management (IAM), security, and compliance controls.
Proficiency working with email security platforms (e.g., Proofpoint) and implementing authentication protocols such as DKIM, DMARC, and threat protection tools.
Demonstrated ability to design, implement, and manage cloud-based collaboration and productivity solutions.
Familiarity monitoring system performance and identifying opportunities for optimization, scalability, and issue resolution.
Experience troubleshooting complex technical issues and coordinating with vendors or external partners, including Microsoft support.
Background supporting global or multi-region environments, including infrastructure, device lifecycle management, and standardized processes.
Experience working cross-functionally with IT, security, and business teams to align technical solutions with organizational needs.
Ability to create and maintain technical documentation, reporting, and system standards.
Associate's Degree or 5-10 years of demonstrated work experience in escalating complex roles within a global hybrid cloud position in lieu of degree.

Responsibilities

Manage and improve cloud systems, including Microsoft 365 tools like Teams, SharePoint, and Exchange.
Support system migrations.
Troubleshoot issues to ensure systems run smoothly and securely.
Work with teams across the organization to improve processes and user experience.
Administer and support Microsoft 365 environments, including Exchange Online, SharePoint Online, OneDrive, Teams, and Entra ID.
Support Azure cloud services and identity solutions, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access.
Support or lead Microsoft 365 migrations and integrations, including hybrid environments.
Implement and manage identity and access management (IAM), security, and compliance controls.
Work with email security platforms (e.g., Proofpoint) and implement authentication protocols such as DKIM, DMARC, and threat protection tools.
Design, implement, and manage cloud-based collaboration and productivity solutions.
Monitor system performance and identify opportunities for optimization, scalability, and issue resolution.
Troubleshoot complex technical issues and coordinate with vendors or external partners, including Microsoft support.
Support global or multi-region environments, including infrastructure, device lifecycle management, and standardized processes.
Work cross-functionally with IT, security, and business teams to align technical solutions with organizational needs.
Create and maintain technical documentation, reporting, and system standards.