Clothing Department Lead

Coastal Farm & Home Supply LLC•Klamath Falls, OR

3h•Onsite

About The Position

The Clothing Department Lead is responsible for leading associates and ensuring excellent customer service, product knowledge, and merchandising within the Clothing/Boots department. This role involves overseeing daily operations, training new associates, creating worklists, and potentially assuming management duties. The lead will also be responsible for maintaining product knowledge, assisting with merchandising, and performing daily cleaning tasks.

Requirements

1 year of experience working in a retail environment.
Experience operating a POS system.
Experience operating Eagle Browser.
Proven written and verbal communication skills.
Strong interpersonal skills.
Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
Familiar with how to operate a computer system and email.
Familiar with standard retail concepts and practices.

Responsibilities

Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
Oversee the daily operations of the department – including, but not limited to, merchandizing, display presentation, maintaining signage standards, and monitoring inventory levels.
Train new associates on systems, procedures, and product knowledge.
Create and implement daily worklists and goals for store associates.
Assume duties of the Store Manager and Assistant Store Managers when scheduled.
Open and close the store as needed and scheduled.
Assist in leading store meetings and store goals/objectives.
Answer incoming phone calls.
Constant radio communication with all associates.
Comprehensive knowledge of the products Coastal Farm sells.
Maintain an awareness of all product knowledge information and merchandise promotions.
Assist in floor moves, merchandising, display maintenance and store housekeeping.
Help in other departments when needed.
Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
Other duties assigned as needed.