Closing Team Lead

CERIS • Fort Worth, TX

7d • $16 - $24 • Remote

About The Position

The Closing Team Lead is responsible for monitoring and tracking all closing processes. This role runs queries, maintains reports, and supports the trainers while keeping up with the training material. The Closing Team Lead may assist supervisors with additional projects/tasks. This is a remote position.

Requirements

• Knowledge of HIPAA regulations
• Excellent attention to detail
• Excellent organizational skills
• Effective and professional verbal and written communication skills
• Demonstrated leadership, problem solving, and analytical skills
• Ability to think and work independently, while working in an overall team environment
• Ability to work in a fast-paced production environment
• Proficient in Microsoft Office Suite, especially Excel

Nice To Haves

• 1 year experience as a Closing Analyst II/trainer or 1 year office experience

Responsibilities

• Run queries to collate data; maintain reports and Excel spreadsheets as needed
• Monitor and track completion of files and special tasks
• Oversee the training for all new Closing Analysts
• Responsible for keeping training material up to date
• Assist Team of Closing Analysts with questions and escalations
• Required to close files when needed
• Serve as a final Quality Control for Closing Analyst files as needed
• Track analyst errors and create coaching measures
• Lead meetings and conduct presentations as needed
• Additional duties as assigned

Benefits

• Medical (HDHP) w/Pharmacy
• Dental
• Vision
• Long Term Disability
• Health Savings Account
• Flexible Spending Account Options
• Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Pre-paid Legal Insurance
• Parking and Transit FSA accounts
• 401K
• ROTH 401K
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED