Closing Support Specialist- Remote

LoanCare•,

11h•$20 - $34•Remote

About The Position

We are seeking to fill the role of Closing Support Specialist. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners. LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry. LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Requirements

High School Diploma or equivalent required.
3 years Collections, Loss Mitigation, or other mortgage banking, mortgage servicing or real estate related experience
Proficient in all Loss Mitigation workout types and all agency (FHA, VA, FNMA, FHLMC) guidelines
Proficient in MS Office Windows, MS Word, MS Excel, MS Outlook
LPS/MSP experience
Ability to work independently in a fast-paced environment as well as part of a team and focus on results
Ability to multi-task
Ability to structure a workout that serves the best interests of the homeowner/investor/insurer/client

Responsibilities

Attend and participate in all team meetings
Perform Quality Control audits on each staff member monthly
Monitor the pipeline and identify any gaps in our review
Review foreclosure sale date report and ensure all files with FC sale dates are addressed
Ensure daily reports are pulled and available to management
Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys
Assist with new hire training, including audit of all files during initial training period
Able to train and underwrite to all investor guidelines
Able to react to change productively and handle other essential tasks as assigned
All other duties as assigned.

Benefits

Optional medical, dental, vision, life, and disability insurance
Paid holidays, vacation, and sick leave
Fidelity National Financial matching 401(k)
Employee stock purchase plans
Access to mental health resources, including free Calm memberships
Initiatives that promote physical and emotional well-being
Programs that celebrate achievements and milestones
Discounts on gym memberships
Pet insurance
Employee purchasing programs
Tuition reimbursement program that supports your continued education and professional growth.