Closing Supervising Team Lead

D.R. Horton•Schaumburg, IL

7d•$90,000 - $100,000•Onsite

About The Position

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high-quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. This position provides leadership and guidance to Closing Specialists and Coordinators, serves as a technical expert on closing documentation, and partners with internal departments to support timely funding and a positive borrower experience. Annual salary range $90,000 to $100,000.

Requirements

High school diploma or equivalent required
3-5 years of mortgage closing experience
Strong knowledge of loan documentation requirements for FHA, VA, USDA, and conventional loans
Strong computer skills are required. Proficiency in Microsoft Office applications and the ability to learn new programs/systems quickly is essential
Demonstrates mastery of mortgage closing documentation and compliance requirements
Ability to clearly convey expectations, feedback, and updates to staff and management
Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision

Nice To Haves

Associate’s or Bachelor’s degree preferred
Experience in a high-volume mortgage environment
Previous experience supervising or mentoring staff

Responsibilities

Supervise and coordinate the daily activities of the closing team to ensure all closing packages and disbursements are completed on time and in compliance with company and investor standards
Review loan files for completeness, accuracy, and adherence to FHA, VA, USDA, and conventional lending requirements
Serve as the primary resource for resolving escalated closing issues, including funding delays, documentation discrepancies, and compliance exceptions
Monitor pipeline activity and workload distribution to ensure team efficiency and adherence to service-level agreements
Conduct quality control reviews on closed loan packages to identify trends or recurring issues; recommend corrective action as needed
Provide training, coaching, and feedback to closing staff to promote accuracy, consistency, and professional growth
Collaborate with Processing, Underwriting, Funding, and Post-Closing teams to ensure smooth loan transitions and timely funding
Assist in implementing new processes, technologies, and compliance updates within the department
Prepare daily and weekly reports on team performance, closing volume, and error rates for management review
Support department leadership during internal audits, investor reviews, and regulatory examinations
Assist with the recruitment, onboarding, and training of new team members
Contribute to departmental process improvement initiatives focused on workflow efficiency and borrower satisfaction
Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company