Office / Scale Operations & Roll-Off Scheduling - Closing Manager

Christensen Recycling•Sayreville, NJ

5d•Onsite

About The Position

Christensen Recycling is seeking a reliable, detail-oriented Office / Scale Operations & Roll-Off Scheduling – Closing Manager. This role is crucial for maintaining organization, accuracy, and smooth operations in a fast-paced scrap metal, catalytic converter, and roll-off environment. The position requires strong computer skills, including proficiency in Excel and internal tracking systems, as well as the ability to manage phones, emails, customer intake, scale operations, live dispatch, scheduling, yard camera oversight, and daily office coordination. The Closing Manager plays a key role in protecting revenue, customer relationships, scheduling accuracy, driver execution, yard flow, communication, and overall daily operational control.

Requirements

Reliable and detail-oriented
Comfortable working in a fast-paced scrap metal, catalytic converter, and roll-off environment
Good with computers
Types efficiently
Comfortable using Excel and internal tracking systems
Capable of handling phones, emails, customer intake, scale operations, live dispatch, scheduling, yard camera oversight, and daily office coordination
Organized
Focused
Dependable
Able to multitask between phones, computer work, scale traffic (about 15 trucks per day), live dispatch, scheduling, paperwork, customer communication, driver coordination, and yard oversight
Accuracy is extremely important

Responsibilities

Answer phones and capture all customer information accurately
Complete intake forms and job details 100% of the time
Assist with scale operations and customer check-ins
Use Excel and computer systems to track jobs, schedules, and paperwork
Help manage roll-off dumpster scheduling and daily job flow
Live dispatch incoming calls and opportunities to OTR drivers in the proper territory
Communicate with drivers and office staff throughout the day
Track dumpster numbers, customer requests, pickups, deliveries, and job status
Monitor yard cameras to oversee material throughput and operational flow
Confirm dumpsters are being dumped properly into the pit and not creating yard congestion
Watch for bottlenecks, missed dumps, unsafe material placement, or delays in yard movement
Identify and email Ken with recurring operational problems, mistakes, or breakdowns in communication
Email Ken with problems, patterns, and performance issues so sustainable long-term solutions can be created
Support paperwork accuracy, billing details, and administrative follow-up
Help keep the office, scale, yard, drivers, and daily operation organized and under control
Maintain professionalism with customers, drivers, and team members