About The Position

The Beauty Advisor drives sales and delivers a positive customer experience by providing excellent service, building client relationships, performing product applications, and offering customized recommendations. The role calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, part-time position. The position supports store objectives and personal and store metrics, creates memorable customer experiences, builds loyalty through personalized consultations and clienteling, and executes promotions and outreach. The Beauty Advisor uses selling tools and digital devices to provide an omnichannel experience, continually develops product knowledge and artistry skills, and encourages repeat client interactions. The role also includes merchandising and replenishment, maintaining visual merchandising and beauty hygiene standards, contributing to a positive store culture, adapting to changing circumstances, and supporting selling, fulfillment, operations, and asset-protection tasks.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Ability to work independently with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to move regularly throughout all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
  • Create memorable store experiences by building genuine relationships with team members, vendors, customers, and the community.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and product recommendations suited to client needs and preferences.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate available inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to build product knowledge, suggestive-selling behaviors, artistry skills, and knowledge of industry tips and beauty trends.
  • Encourage repeat client interactions by serving as a knowledgeable and trusted resource.
  • Merchandise and replenish products in a timely manner.
  • Maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt and respond flexibly to changing circumstances.
  • Support selling and store operations by completing other assigned tasks.
  • Support store fulfillment and asset-protection initiatives by accurately and efficiently carrying out omnichannel and operations processes, maintaining product-protection standards, and following safety guidelines.
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