Clinician (SAP)

Lutheran Social Services of Southern California•Big Bear Lake, CA

21m•Onsite

About The Position

Lutheran Social Services of Southern California (LSSSC) was incorporated in 1946 as a 501(c)(3) non-profit social service agency, stemming from a vision by Lutheran congregations in San Diego and Los Angeles to assist families in need. The organization's mission is to be a servant to those in need, and today it serves thousands of individuals and families across Southern California through over 40 programs/services at nearly 14 locations. LSSSC is part of the Lutheran Services in America (LSA) network, committed to serving vulnerable people with dignity and respect, ignited by faith to embrace, equip, and empower them.

Requirements

Master’s degree or higher in Psychology, Social Work, Marriage, and Family Counseling or a related field from an accredited college /university.
A valid California driver’s License and current car insurance.
Ability to identify and resolve problems promptly, gather and analyze information skillfully, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics (Problem Solving).
Ability to manage difficult or emotional customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance, and meet commitments (Customer Service).
Ability to speak clearly and persuasively in positive or negative situations, listen and get clarification, respond well to questions, demonstrate group presentation skills, and participate in meetings (Oral Communication).
Ability to write clearly and informatively, edit work for spelling and grammar, vary writing style to meet needs, present numerical data effectively, and read and interpret written information (Written Communication).
Ability to adapt to changes in the work environment, manage competing demands, change approach or method to best fit the situation, and deal with frequent change, delays, or unexpected events (Adaptability).
Ability to demonstrate accuracy and thoroughness, look for ways to improve and promote quality, apply feedback to improve performance, and monitor own work to ensure quality (Quality).
Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly (Safety and Security).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Responsibilities

Maintain complete and current licensure (or pre-licensure associate/trainee status) with the State of California BBS and associate/trainee requirements.
Maintain personal malpractice insurance covering all services provided at LSSSC and provide proof of current insurance to HR at the time of hire and upon expiration.
Provide Individual Services, Therapy, Group Therapy, and classes as assigned according to Clinical Soundness and Best Practices guidelines.
Produce and maintain all clinical records as required by contract.
Thoroughly understand and implement the guidelines outlined in the Standards and Practices Manual and Outpatient Charting Manual for DBH.
Accurately enter services into the Clinical Record and the Electronic Health Record (EHR) System within given time frames for DBH.
Accurately report billing based on the presence of documentation in the clinical record for DBH.
Strictly adhere to all codes of conduct and ethics as required by the BBS, LSSSC Employee Handbook, and contractual requirements.
Participate in the rotating On-Call Schedule for the program, which includes the Family Urgent Response System (FURS) for the Success First Program.
Work a flexible schedule, with the ability to offer In-Person services to clients during the evening, weekend, and holiday hours out in the field or client’s residence.
Using the On-Call schedule for the program, be available to address the regular and emergency needs of the clients, including emergency response availability, call back staff, and offer support for in-person crisis response during and after regular working hours.
Attend all training (both internal and external) as required by the contractor, the Clinical Supervisor, or other LSSSC management.
Meet and maintain specific program target productivity goals as assigned. Manage workload to meet program target goals by the end of each month and the fiscal year.
Maintain client list every month, including but not limited to removal of clients not being seen, the addition of clients being seen, closing clients who are non-compliant with services in a timely fashion, and assurance that clients are seen within the Plan of Care (POC) and clinical guidelines.
Document in the EHR clinical follow-up for no-show clients with attempted phone contact the same day.
Participate in Chart Monitoring/Review as assigned.
Provide accurate statistical information on client care as requested within assigned deadlines.
Respond to County and LSSSC plan of improvement for corrective action within one week of receipt.
Engage in continuous and open communication with the Clinical Supervisor and Clinic Director regarding clients, problems with documentation, and any other issue which arises while providing services.
Fulfill other duties as assigned by the Clinical Supervisor, Clinic Director, or Management Personnel.