Clinician Supervisor

City of Portsmouth•Portsmouth, VA

10d

About The Position

Under general supervision, the Clinician Supervisor oversees case management and mental health skill-building processes, ensuring services and community systems respond effectively to the needs of individuals recovering from mental health or substance use conditions, developmental disabilities, or co-occurring disorders. The position supervises Case Managers or Support Coordinators and reports to the Services Manager. The supervisor coordinates and monitors services and support for assigned individuals, assesses social, health, and vocational needs, oversees outreach and follow-up, consults with clinicians and other professionals, facilitates support groups, ensures compliance with state and federal requirements, and advocates for resources. The role also manages staff development, training, performance, employee relations, case assignments, interviews, evaluations, meetings, and new-hire orientation. It coordinates services with other agencies and the public, and may support emergency shelter and disaster-relief operations when needed. Individual assignments depend on workload and department needs. The role requires a bachelor's degree in Psychology, Social Sciences, or a related field, relevant service-planning experience, and supervisory experience in a community mental health setting, or an equivalent combination of training and experience. A related master's degree and LPC or LCSW licensure eligibility are preferred. The position requires QMHP or QDDP status, CPR and first-aid certifications (or the ability to obtain them within 90 days of hire), an acceptable background check, and a valid driver's license with an acceptable driving record. The job involves sedentary physical demands, with occasional lifting or exertion up to 25 pounds, and may require emergency shelter duty during a declared City of Portsmouth emergency.

Requirements

Bachelor's degree in Psychology, Social Sciences, or a related field, and 3–5 years of experience developing and implementing individual service plans for people recovering from mental health or substance use conditions, developmental disabilities, or co-occurring disorders; and 1–3 years of experience supervising staff in a community mental health setting, or an equivalent combination of training and experience.
Must possess a Qualified Mental Health Professional (QMHP) or Qualified Developmental Disabilities Professional (QDDP) qualification.
Must possess Red Cross CPR and First Aid certifications or be able to obtain them within 90 days of hire and maintain them as a condition of employment.
Must pass an acceptable background check, including local and state criminal history and sex offender registry checks.
Must have a valid driver's license and acceptable driving record.
Cannot be listed as having a founded child abuse or neglect complaint.
Must work shelter duty and may be called on to perform duties necessary for community safety and care during a declared City of Portsmouth emergency.
Requires ability to exert up to 25 pounds occasionally, up to 10 pounds frequently, or a negligible amount constantly; physical demands are those of sedentary work.
Requires communication, reading, writing, reasoning, numerical, office-equipment coordination, and interpersonal abilities described in the job posting, including communicating by telephone and working under varying levels of stress, including emergency situations.

Nice To Haves

Master's degree in a related field.
Eligibility for Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) licensure.

Responsibilities

Coordinate, develop, and implement services and supports for assigned individuals.
Monitor individuals and ensure services are comprehensive, well developed, and maintained; document service effectiveness, program status, and accomplishments.
Assess individuals' social, health, and vocational needs; supervise outreach and follow-up for individuals who are not compliant; identify adverse impacts, provide interventions, and assist with discharge plans.
Consult regularly with therapists, staff members, and doctors about individuals' progress; participate in case reviews and core service meetings; and facilitate support groups.
Ensure compliance with state and federal requirements and advocate for additional resources and services as needed.
Supervise and administer staff functions, including development and training, succession planning, performance management, employee relations, and work prioritization and assignment.
Conduct interviews, assign cases, complete employee evaluations, conduct staff meetings, and coordinate in-service training and new-hire orientation and training for Case Managers.
Coordinate services with other agencies and organizations, provide technical guidance, and educate individuals and the community about client rights and needs.
Participate in emergency operations, including emergency shelter operations and disaster-relief activities as necessary.
Perform other related work as required; assignments may be determined by the supervisor based on workload and department needs.