About The Position

The Clinician Reviewer conducts independent, evidence-based medical necessity reviews for appeals involving Long-Term Services and Supports (LTSS), Personal Assistance Services (PAS), and In-Home Supportive Services (IHSS). These cases typically involve disputes over the type, amount, or duration of in-home or community-based care authorized for individuals with chronic illness, disability, or functional impairment. Reviewers render clinically sound, defensible, and regulation-compliant determinations. This is a specialty niche within utilization/independent review: LTSS, PAS, and IHSS appeals turn on functional and activities-of-daily-living (ADL) assessment. Clinicians must be comfortable evaluating functional capacity, caregiver need, and level-of-care documentation rather than solely clinical/diagnostic criteria.

Requirements

  • Minimum 3 years of clinical practice involving elderly, disabled, or chronically ill patients who require or receive long-term services and supports, personal care assistance, or in-home supportive care.
  • Direct experience recommending, ordering, or certifying PAS/IHSS/LTSS-type services — for example, completing physician certifications for in-home care hours, signing plans of care for home health or personal care aides, or authorizing durable medical equipment/home modifications tied to functional need.
  • Familiarity with standardized functional assessment instruments commonly used in LTSS/PAS/IHSS determinations (e.g., ADL/IADL indices, MDS-HC, InterRAI, or state-specific level-of-care tools).
  • Working knowledge of Medicaid home- and community-based services (HCBS) waivers, state IHSS or PAS programs, and the distinction between medical necessity criteria for acute/institutional care versus in-home functional support.
  • Experience treating populations with conditions commonly underlying LTSS/PAS/IHSS need — e.g., frailty, dementia and other cognitive impairments, spinal cord injury, cerebral palsy, multiple sclerosis, stroke, and other conditions causing chronic functional decline.
  • Board certification (ABMS or AOA) in a specialty relevant to the population served — e.g., Internal Medicine, Geriatric Medicine, Family Medicine, Physical Medicine & Rehabilitation, or Neurology — with active, unrestricted licensure.
  • Five years of active practice with direct patient care within the past year.
  • No current or prior treating relationship with the appellant.
  • No financial or contractual relationship with the requesting health plan, state agency, or IHSS/PAS program administrator that could reasonably be perceived to affect independence.
  • Must disclose any circumstance that could create actual or apparent bias prior to case acceptance, consistent with state IRO independence requirements.

Nice To Haves

  • Prior experience serving as a treating or certifying physician within a state IHSS, PAS, or Medicaid HCBS waiver program.
  • Experience with disability determination reviews (e.g., SSA) or workers' compensation functional capacity evaluations.
  • Familiarity with InterQual and/or MCG care guidelines as applied to home-based and long-term care.
  • Prior experience as an IRO, UR, or peer reviewer, including familiarity with URAC standards, is strongly preferred; training will be provided for physicians new to formal review work but who meet the direct clinical criteria above.

Responsibilities

  • Review case files consisting of functional assessments (e.g., ADL/IADL scales, standardized LTSS assessment tools), physician orders, care plans, prior authorizations, denial letters, and appellant-submitted evidence.
  • Apply the applicable medical necessity criteria, state Medicaid/waiver program guidelines, and nationally recognized standards to determine whether the disputed PAS/IHSS/LTSS services are medically necessary and appropriately scoped.
  • Render written determinations that clearly explain the clinical rationale, cite the specific evidence relied upon, address the appellant's stated basis for appeal, and expressly address the applicable state-specific definitions, eligibility criteria, and level-of-care guidelines governing the PAS/IHSS/LTSS program at issue.
  • Identify and disclose any conflicts of interest prior to accepting a case assignment.
  • Complete assigned reviews within state-mandated and accreditation-mandated turnaround times.
  • Maintain current knowledge of the LTSS, PAS, and IHSS regulatory and clinical landscape, including state-specific waiver programs and level-of-care criteria.

Benefits

  • Paid per completed case review, with rates commensurate with case complexity and turnaround urgency.
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