Clinician Liaison

PACT and PACT MSO•West Haven, CT

22h

About The Position

An Internal Medical Group is hiring a Clinician Liaison to serve as a liaison between office clinicians and others in the organization, supporting clinical quality improvement, compliance, and process improvement. The position covers West Haven, New Haven, Milford, Guilford, and Wallingford, and floats between locations as needed. Employees must provide proof of annual flu vaccination. The role may require working remotely in an emergency.

Requirements

Master’s or doctorate degree.
Certification as a nurse practitioner or physician’s assistant.
Five or more years of experience in Primary Care.
Demonstrated knowledge of office and patient workflows.
Excellent communication and training skills.
Strong knowledge of EPIC.

Responsibilities

Develop and revise orientation processes for office staff related to clinician workflow.
Develop and revise orientation processes for office clinicians.
Participate in, educate, and assist the management team with the revised AWV process.
Educate office clinicians on workflows for quality metrics.
Develop and promote educational opportunities for staff and clinicians with the Executive Director.
Assist the management team in evaluating root causes of clinician compliance issues involving in-basket items, tasking, messages, and note completion.
Work with the office management team on clinician concerns.
Assist the Executive Director with annual reviews of employed clinicians.
Participate in office clinician billing and coding concerns and audits.
Participate in monthly office clinician meetings.
Be prepared to work remotely in an emergency.
Participate in office management meetings as needed.