Clinician Education Lead

Neko Health•New York, NY

About The Position

Neko Health is building a new standard for preventive care. The Clinician Education Lead sets the standard for how clinicians are taught, assessed, and signed off across every market. This is a builder role: the global curriculum, competency framework, and education team are still being established, and the role will shape all three. The position owns the global clinician curriculum, defines observable standards of competence, and retains clinical accuracy sign-off for clinician education. It leads the clinician market educators who deliver the program and prepares clinic leads to conduct competency conversations confidently. The role also ensures clinicians can work effectively alongside Neko's AI-supported workflow.

Requirements

  • Registered healthcare professional with current registration and at least 5 years of post-registration clinical experience.
  • At least 3 years designing and delivering clinical education end to end, including ownership of curriculum, a competency framework, and outcome data.
  • At least 3 years building competency-based assessment in which readiness is judged against criteria rather than attendance.
  • At least 3 years leading or coaching clinical educators or trainers and maintaining a consistent standard across more than one site.
  • At least 3 years turning complex clinical and product information into clear, accurate learning content.
  • At least 1 year using AI tools in their own work, with a considered view of where human review is required.
  • Confidence using outcome data to improve an education program.
  • Warm, direct, and curious approach; ability to build trust across cultures and clinical traditions, surface problems early, and maintain high standards while staying close to the people doing the work.

Nice To Haves

  • Experience in health technology, digital health, or medical devices, where products change quickly and training must keep pace.
  • Experience building education across more than one country, including settings where local regulation shapes required training.
  • Familiarity with learning management systems and simulation or authoring tools.

Responsibilities

  • Design and own the global clinician curriculum, from onboarding through expert practice, with local adaptation only where regulation requires it.
  • Define the clinician competency framework and readiness gates for determining when clinicians can work unsupervised.
  • Own the clinician debrief program, including guidance on explaining results and uncertainty to members.
  • Train clinicians on every new or updated protocol and product change, and verify that the training has been understood and applied.
  • Teach clinicians to work effectively alongside Neko's AI-supported workflow and use AI to build education more quickly, retaining clinical review.
  • Prepare clinic leads for competency and performance conversations in partnership with the Global Operator Education Lead.
  • Lead clinician market educators and the launch trainer across all markets, maintaining a consistent standard.
  • Sign off clinical accuracy on all clinician-facing content before publication.
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