About The Position

The Clinical Unit Leader (Lead RN/Charge Nurse) coordinates patient care on a designated Med/Surg Telemetry unit. In collaboration with the Clinical Manager, the leader uses nursing processes and clinical knowledge to coordinate the healthcare team and promote excellent clinical practice, patient satisfaction, efficiency, and effective use of resources. The role provides clinical guidance and support, and oversees the unit in the unit leader’s absence. The Clinical Unit Leader serves as a clinical resource and role model, supports staff development and teamwork, and contributes to quality monitoring and performance improvement. The role also coordinates patient placement and admission, transfer, and discharge processes; communicates with patients, families, staff, and other departments; and supports the organization’s mission, policies, and nursing professional practice model.

Requirements

  • Current RN license in the state of employment or a compact-state license.
  • BLS Basic Life Support certification from an approved source before entering a patient-care setting.
  • Bachelor of Science in Nursing is preferred.
  • Two years of nursing experience, including at least one year of clinical experience in the acuity level of the desired area, is preferred.
  • Ability to build collaborative relationships and work with physicians and other medical staff.
  • Conflict resolution, oral and written communication, interpersonal communication, and relationship-building skills.
  • Ability to foster diversity, facilitate consensus and group discussions, and manage behaviors constructively.
  • Knowledge of care delivery models, clinical outcomes, evidence-based practice, nursing best practices, patient care services, and regulatory standards.
  • Knowledge of quality and performance improvement, risk management, patient safety programs, and applicable hospital policies and procedures.
  • Foundational leadership, mentoring, accountability, advocacy, change management, people management, and workforce development skills.
  • Ability to analyze information, manage staffing, solve problems, use information technology, and provide customer service.
  • Ability to uphold ethical principles and corporate compliance standards and to receive feedback and coaching.

Nice To Haves

  • PALS Pediatric Advanced Life Support certification.
  • ACLS Advanced Cardiac Life Support certification.
  • NRP Neonatal Resuscitation Program certification.
  • TNCC Trauma Nurse Core Curriculum certification.
  • ENPC Emergency Nurse Pediatric Course certification.
  • National Board Certification in a specialty.
  • Nurse Executive Certification or a designated specialty certification.

Responsibilities

  • Adjust schedules and patient assignments to account for changes in acuity, patient population, resources, and care design.
  • Guide and support staff and oversee the unit in the absence of the unit leader.
  • Maintain knowledge of environmental safety and infection-control standards and use supplies and equipment appropriately.
  • Communicate with patients and families about nursing interventions and plans of care.
  • Round on patients to evaluate safety, quality, and patient experience.
  • Serve as a resource to staff, patients, and family members to support effective communication.
  • Act as a clinical resource and role model for staff; may serve as a preceptor.
  • Participate in interprofessional collaborative practice to support care coordination, continuity, and patient experience.
  • Coordinate with other departments and follow through to resolve operational problems.
  • Participate in quality monitoring and performance improvement, including monitoring activities, evaluating unit-based results, and suggesting studies.
  • Facilitate appropriate patient placement and safe, efficient admission, transfer, and discharge processes.
  • Provide feedback and mentoring to nursing and support staff.
  • Build teamwork and mutual respect, encourage open communication and conflict resolution, and manage conflict promptly and constructively.
  • Support the organization’s mission and vision and adhere to BSMH policies and the BSMH Nursing Professional Practice Model.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.
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