Clinical Unit Leader - Med Surg 4 East - Southside Regional Medical Center

Bon Secours Mercy Health • Petersburg, VA

1d • Onsite

About The Position

The Lead RN/Charge Nurse is responsible for coordinating patient care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and sustain an environment that promotes excellence in clinical practice and customer satisfaction, while striving for optimal efficiency and productivity of all resources. This role involves adjusting schedules and patient assignments, providing guidance and clinical support to staff, overseeing the unit in the absence of the unit leader, and maintaining knowledge of environmental safety and infection control standards. The Lead RN/Charge Nurse utilizes appropriate supplies and equipment, communicates effectively with patients and families, and rounds on patients to evaluate safety, quality, and experience. They serve as a resource to staff, patients, and family members, functioning as a clinical resource and role model, and may serve as a preceptor. Active involvement in interprofessional collaborative practice ensures care coordination, continuity, and optimal patient experience. Effective communication and follow-through with other departments are crucial for resolving operational problems. Participation in the quality monitoring and performance improvement program, facilitation of appropriate patient placement and safe processes for admission, transfer, and discharge, and providing feedback and mentoring to staff are key responsibilities. The role fosters an environment of teamwork, mutual respect, and conflict management, encouraging open communication and timely, direct, and positive conflict resolution. The position supports the mission and vision of the organization and adheres to BSMH policies, practicing and delivering care in accordance with the BSMH Nursing Professional Practice Model.

Requirements

• Current RN license in state they are working or covered by compact (required)
• BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to entering patient care setting)
• Certifications required based on the unit(s) that the leader oversees and the requirements for those specific units: PALS Pediatric Advanced Life Support (preferred)
• ACLS Advanced Cardiac Life Support (preferred)
• NRP Neonatal Resuscitation Program (preferred)
• TNCC Trauma Nurse Core Curriculum (preferred)
• ENPC Emergency Nurse Pediatric Course (preferred)
• National Board Certification Specialty (preferred)
• Nurse Executive Certification or designated specialty certification (preferred)
• Bachelor of Science Nursing (preferred)
• 2 years nursing experience with 1 year minimum clinical experience in the acuity level of desired area (preferred)
• Build collaborative relationships
• Collaborate with physicians and other medical staff
• Conflict resolution
• Effective oral communication
• Establish an environment that values diversity
• Facilitate consensus building
• Facilitate group discussions
• Inspire desired behaviors and manage undesired behaviors
• Interpersonal communication
• Relationship building
• Written communication
• Application of high reliability concepts
• Care Delivery Models and Patient Care Delivery across the continuum
• Clinical outcomes
• Education and developmental practices
• Evidence-based practices
• Hospital policies and procedures
• Nursing and clinical best practices and research
• Nursing professional practice
• Patient care services
• Performance improvement
• Quality clinical care
• Quality improvement
• Regulatory standards
• Risk management
• Working knowledge of patient safety programs, identifying risks, and responding to recommendations.
• Able to learn from setback and failures.
• Change management
• Foundational leadership
• Mentor others
• Succession planning
• Advocacy
• Holding self accountable to actions and decisions
• Open to receiving feedback and coaching
• Uphold ethical principles and corporate compliance standards
• Analyzing data or information
• Customer service
• Human Resources management
• Information management and technology
• People management and leadership
• Problem solving
• Staffing and managing staffing based on matrix
• Strategic planning and management
• Workforce development planning
• Union environments

Responsibilities

• Adjusts the schedule and patient assignments to accommodate changes in acuity, patient population, resources & care design.
• Provides guidance of staff, clinical support, and oversees responsibility for the unit in the absence of the unit leader.
• Maintains current knowledge of environmental safety standards and infection control; Utilizes appropriate supplies and equipment.
• Communicates effectively with patients and their families regarding nursing interventions and plan of care.
• Rounds on patients to evaluate safety, quality, and patient experience.
• Serves as a resource to staff, patients, and family members to ensure effective communication.
• Functions as a clinical resource and role model for staff.
• May serve as a preceptor.
• Actively involved in interprofessional collaborative practice within the care delivery system to ensure care coordination and continuity of care and optimal patient experience.
• Communicates effectively and follows through with other departments as necessary to resolve operational problems.
• Participates in the ongoing quality monitoring and performance improvement program through monitoring activities, evaluation of unit-based results, suggestions for studies.
• Facilitates appropriate patient placement and safe, efficient admission, transfer, and discharge processes.
• Provides feedback and mentoring to nursing and support staff.
• Creates an environment of teamwork, mutual respect, conflict management.
• Fosters and encourages open communication and conflict resolution among staff members.
• Manages conflict in a timely, direct and positive manner.
• Supports mission and vision of the organization and adheres to BSMH policies.
• BSMH nurses are expected to practice and deliver care in accordance with the core concepts and intention of the BSMH Nursing Professional Practice Model.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees