The Lead RN/Charge Nurse is responsible for coordinating patient care on a designated unit. In collaboration with the Clinical Manager, this role uses nursing process and clinical knowledge to coordinate members of the health care team to develop and sustain an environment that promotes excellence in clinical practice and customer satisfaction, while striving for optimal efficiency and productivity of all resources. This role involves adjusting schedules and patient assignments, providing guidance and clinical support to staff, and overseeing the unit in the absence of the unit leader. The position requires maintaining knowledge of environmental safety and infection control, effective communication with patients and families, rounding on patients, and serving as a resource to staff, patients, and family members. The Clinical Unit Leader also functions as a clinical resource and role model, may serve as a preceptor, and actively participates in interprofessional collaborative practice to ensure care coordination and continuity. Responsibilities include resolving operational problems with other departments, participating in quality monitoring and performance improvement programs, facilitating patient placement and safe admission/transfer/discharge processes, providing feedback and mentoring, and creating an environment of teamwork, mutual respect, and conflict management. The role fosters open communication and conflict resolution, manages conflict in a timely manner, and supports the organization's mission and vision while adhering to policies.
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Job Type
Full-time
Career Level
Mid Level