Clinical Trials Support Specialist

NeoGenomics Laboratories

4d • Remote

About The Position

NeoGenomics is looking for a Clinical Trial Support Specialist who wants to learn to continue to learn in order to allow our company to grow. This is remote position with a Monday – Friday, day shift. As a Clinical Trial Support you will proactively identify and facilitate patient enrollment opportunities within sponsored clinical trials. You will perform detailed reviews of patient charts, pathology reports, and related clinical documentation to assess trial eligibility criteria. You will also partner closely with healthcare providers to communicate relevant trial opportunities and supports ongoing engagement through education and follow-up.

Requirements

• High school diploma or equivalent required; Bachelor’s degree preferred
• 2 or more years of experience required
• Understand pathology and oncology
• Experience working with or in clinical research organizations and or sponsored clinical trials with extensive protocols
• Experience working with or in laboratories and/or hospital settings
• Communicate confidently with healthcare offices via telephone, email, and fax
• Advanced experience in Microsoft Word, Excel, and PowerPoint
• Knowledge of EHR systems, including analysis and synthesis of pathology reports
• Ability to use CRM systems, preferably Salesforce.com
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Responsibilities

• Conduct comprehensive reviews and analyses of patient charts, pathology reports, and related medical records to identify candidates who may qualify for clinical trial participation
• Apply protocol-specific inclusion and exclusion criteria to accurately assess patient eligibility
• Communicate with client physician offices via phone, email, and fax to identify appropriate clinical trial contacts (e.g., clinical research coordinators, nurses)
• Coordinate and schedule outreach activities between internal teams (e.g., MSLs) and client clinical trial contacts
• Document, track, and maintain accurate records of outreach activities and patient interactions in internal systems
• Generate weekly and monthly performance reports, including key metrics such as volume screened, eligible candidates identified, provider engagement, and conversion outcomes
• Present performance metrics, trends, and insights to pharmaceutical partners and internal stakeholders during routine touchpoints
• Support the extraction and structuring of unstructured patient clinical data into standardized formats

Benefits

• HMO and PPO options
• company 401k match
• Employee Stock Purchase Program
• tuition reimbursement
• leadership development
• 16 days of paid time off
• paid holidays
• wellness courses
• employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree