Clinical Triage Nurse - Access Center

BJC HealthCare • Creve Coeur, MO

5d • Remote

About The Position

BJC Medical Group is looking for a Full Time Clinical Triage Nurse for their Access Center. This position provides direct telephonic care to adult and pediatric patients in collaboration with primary care providers. The role uses assessment skills, critical thinking, and clinical judgment to direct patients to the correct level of care. This position also uses multiple computer applications and works in a fast-paced remote environment. The ideal candidate will have experience in Med Surg, Emergency Room, and/or triage experience in Family Medicine. This is a safety-sensitive position, requiring the ability to work in a constant state of alertness and in a safe manner.

Requirements

• Recent RN experience in the Emergency Department or Medical Surgical Floor
• Must live within 1 hour of St. Louis, Missouri [ MO or IL]
• Typing Test Required (minimum speed 35 wpm, 90% accuracy)
• Nursing Diploma/Associate's degree
• 2-5 years of experience
• RN license
• No supervisor experience required

Nice To Haves

• Med Surg, Emergency Room, and/or triage experience in Family Medicine
• Bachelor's Degree in Nursing
• Basic Life Support (BLS) certification

Responsibilities

• Uses the nursing process, clinical judgment, and decision support materials to assess patients telephonically; directs patients to the appropriate level of care, including scheduling appointments for patients across various resources; ensures accurate and complete communication with primary care providers.
• Provides patient education and support, including verbal and written instructions; uses the appropriate tools and techniques to assess the patient’s and/or family’s ability to receive education; takes initiative to problem solve and demonstrates critical thinking skills.
• Utilizes various technologies to coordinate patient care, to include multiple software applications, computerized clinical guidelines, specialized telephony equipment, etc.
• Applies standard work procedures to tasks, such as routine medication refill requests, ordering testing, scheduling appointments, etc. with a high level of attention to detail.
• Collaborates and interacts professionally with other members of the healthcare team, including physicians, advanced practice practitioners (APP), office staff, etc.; works with a multi-disciplinary team to provide appropriate, safe care; displays excellent written and verbal communication skills; provides the highest level of customer service to callers.

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree