About The Position

The Clinical Transformation Manager (CTM) leads the development and execution of clinical transformation strategies that align healthcare technology solutions with customer clinical goals and KPIs. Partnering closely with customers and internal stakeholders, the CTM drives clinical optimization and adoption of patient monitoring solutions through data-driven insights, workflow transformation, and robust governance to improve patient outcomes. This role involves developing and implementing account-level roadmaps aligned with customer goals, serving as a visible, trusted advisor, co-designing and delivering clinical consulting plans, and leading/supporting governance across organizational levels. The CTM applies project and change management methodologies to drive timely completion of milestones, deliverables, and adoption of workflow improvements. They synthesize monitoring and performance data into actionable insights and measurable clinical/operational outcomes, while ensuring alignment with clinical standards, safety, and regulatory requirements, and maintaining comprehensive project documentation.

Requirements

  • Bachelor's Degree in Medicine, Biomedical Engineering, Healthcare or equivalent.
  • 5+ years of experience in areas such as Healthcare Operations, Clinical Transformation or equivalent.
  • Expertise in informatics, Lean Six Sigma, and change management with proven use of data analysis and analytical thinking to propose and influence clinical workflow changes.
  • Strong communicator with advanced computer skills (Miro, Microsoft Office, Visio) and a customer-focused mindset.
  • Willing to travel nationally ~60%.
  • Demonstrated experience in value stream/workflow mapping, Lean-driven workflow optimization, and managing/delivering complex clinical consulting services.
  • Ability to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • US work authorization is a precondition of employment.

Responsibilities

  • Develop and implement account-level roadmaps aligned with customer goals and KPIs, leading optimization of patient monitoring solutions and related clinical applications.
  • Serve as a visible, trusted advisor; co-design and deliver clinical consulting plans with customers and internal stakeholders, and lead/support governance across organizational levels.
  • Apply project and change management methodologies to drive timely completion of milestones, deliverables, contracted entitlements, and adoption of workflow improvements.
  • Synthesize monitoring and performance data into actionable insights and measurable clinical/operational outcomes (e.g., reduced response times, fewer adverse events, less alarm fatigue).
  • Ensure alignment with clinical standards, safety and regulatory requirements; maintain comprehensive, up-to-date project documentation and provide regular internal/external updates on outcomes, risks, and opportunities.

Benefits

  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement
  • annual incentive bonus
  • sales commission
  • long-term incentives
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