Clinical Training Coordinator

The Villages Health•The Villages, FL

12d

About The Position

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown. SCOPE OF RESPONSIBILITIES: The Clinical Training Coordinator develops and delivers effective, innovative training programs that strengthen the clinical competencies of supervisors and clinical support staff within a primary care managed care environment. This role designs and facilitates diverse learning experiences—including classroom instruction, eLearning modules, skills labs, workflow simulations, and individualized coaching—to ensure staff are equipped to meet organizational quality, safety, and performance standards. The coordinator partners closely with clinical supervisors, care center leadership, and ancillary teams to assess training needs, promote consistent skill development, and support the delivery of high quality, patient centered care across all primary care sites.

Requirements

Must have a valid Florida Nurse’s License (LPN or RN).
Graduate of an accredited school of nursing.
Minimum 3-5 years training experience preferred.
BLS Healthcare provider.
AHA Certified BLS Instructor or willing to obtain and maintain while serving in this role.
Proficient in adult learning principles and instructional design methodologies specific to clinical education, including competency-based training, skills validation, and simulation-based learning.
Practices patient-centric care and has experience with and skilled in: IV, phlebotomy, EKGs, Urinary Catheters, Holter Monitors, POC testing, Spirometry, splinting, assisting providers with procedures, setting up and maintain sterile field, HEDIS/quality measures, appropriate patient conversations.
Able to multi-task, problem solve, adapt to change and work as a team member in a fast-paced environment.
Strong leadership and collaboration with team members throughout TVH
Effectively interact with people and develop positive relationships while being nonjudgemental, tactful, respectful, and direct in communication.
Strong clinical assessment skills, knowledgeable to scope of practice
Ability to embrace diversity to aid in building and maintaining successful teams
Must be able to clearly and effectively communicate professionally with patients, internal and external customers
Demonstrate a high level of organization, and demonstrate timely follow-up/follow-thru skills
Ability to work flexible and extended hours
Ability to travel between sites as needed
Knowledge of and adherence to OSHA specifications and blood borne pathogens
Ability to multi-task, problem solve, adapt to change and work as a team member in a fast-paced environment
Adhere to and promote compliance with organizational policies, safety standards, and regulatory requirements
Report incidents, near misses, and safety concerns promptly
Support infection prevention, medication safety, and patient safety initiatives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and stand for extensive periods of time. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Office work environment using standard office equipment including computers, fax machines, copiers, printers, telephones, calculators, etc. Low to moderate noise level. Occasional exposure to communicable diseases and biohazards

Responsibilities

Collaboration with the Manager Clinical Training and Acute Care Services to identify organizational goals for skill and training for clinical support staff and clinical supervisors.
Collaborates in the development and implementation of standardized onboarding training for new clinical support staff.
Collaborates in the development and implementation of standardized training curriculum.
Trains Clinical Assistant IV trainers to ensure clinical training is conducted in a uniform standardized practice across the organization.
Continually evaluates and assesses training gaps and needs of clinical support staff through direct observation, feedback received, and in consultation with clinical supervisors, care center managers, and ancillary services manager, makes recommendations and provides intervention and remediation where appropriate.
Collaboration with Manager Clinical Training and Acute Care Services, Learning and Development, and Clinical Applications Specialists and trainers to design and implement educational needs and opportunities for clinical supervisors and clinical support staff.
Collaboration with Specialty in training opportunities/cross training opportunities for clinical assistants.
Leads and facilitates clinical support competencies annually.
Collaborate with Manager Clinical Training and Acute Care Services to maintain, update, create clinical workflows and job aid.
Participate in AHA training programs within organization.
Functions as a team player and clinical leader to teach and promote high quality patient care.
Travel to various locations throughout The Villages.
Must have valid driver’s license with a record acceptable to company standards.
Other duties as assigned.