Clinical Technician

EmpiRx Health, LLC•Montvale, NJ

11h•$50,890 - $63,612•Hybrid

About The Position

The Clinical Technician plays a critical role in supporting clinical programs and operational processes. This role ensures accuracy, compliance, and efficiency across clinical documentation, protocols, and reporting, while providing technical support to P&T committee activities, Care Management, and Clinical Services teams.

Requirements

At least 2 years of PBM experience or at least 4 years of experience in hospital, specialty, or retail pharmacy environments.
Ability to work in a fast-paced environment.
Proficiency in Microsoft Office Suite.
Excellent written and oral communication skills.
Strong time management skills with ability to meet tight deadlines.
Certified Pharmacy Technician (CPhT) – required

Responsibilities

Support technical aspects of Clinical Prior Authorization Protocols, including content transposition into new formats or templates.
Assist in cataloguing and maintaining multiple document libraries, including internal protocol documents, prescriber-facing forms, member notifications, and client-facing materials.
Provide technical assistance for P&T Committee processes.
Maintain the client-facing materials library for clinical programs following P&T Committee approvals.
Support the production of new clinical protocols from a technical standpoint.
Initiate Transition of Care impact reporting for new and existing clients.
Utilize Salesforce to communicate and track requests with internal teams.
Proficiently use third-party platforms and reporting tools as needed.
Follow all defined practices, processes, and procedures.
Assist with ad-hoc projects involving the Clinical Services team.
Handle requests from the Clinical Services Executive, Clinical Specialist, and Director of Clinical Risk and Services.
Provide peer support as needed to enhance team effectiveness.