Clinical Team Support, Home Health Scheduler
About The Position
Concierge Home Care is seeking a Clinical Team Support professional, also known as a Scheduling Coordinator, for their Home Health division in Jacksonville, FL. This role is crucial in supporting the clinical team by efficiently scheduling clinicians and ensuring patients receive timely care. It is a fast-paced, team-oriented position for individuals experienced in home health scheduling who excel in organization, communication, and making a positive impact. The company emphasizes supporting its team, utilizing effective technology like the WellSky (Kinnser) EMR, and offering opportunities for growth and stability within a rapidly expanding organization that serves over 60 counties in Florida.
Requirements
- High school diploma (required)
- Prior home health scheduling experience (required)
- Strong organizational and multitasking skills
- Ability to work in a fast-paced, team-driven environment
- Excellent communication and problem-solving abilities
Nice To Haves
- Experience in home health administration (preferred)
Responsibilities
- Scheduling patient visits in accordance with physician orders and care plans
- Coordinating clinician schedules to optimize productivity and coverage
- Managing daily scheduling changes, call-outs, and urgent visit needs
- Answering and triaging incoming calls to support clinical operations
- Tracking medical supplies and supporting RAP/EOE processes
- Maintaining accurate scheduling and documentation within the EMR
- Supporting the clinical team with administrative tasks as needed
Benefits
- Three weeks PTO, increasing to four weeks after five years
- Quarterly performance bonuses
- Health, dental, vision, and HSA options
- 401(k) retirement plan
- Employee Assistance Program (EAP)
- Pet insurance and legal assistance
- Employee referral bonuses
- Data plan reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
