Clinical Team Lead, RTW Coordination

CBI Health • Calgary, AB

3h • Onsite

About The Position

Reporting to the Manager of Clinic Services, the Clinical Team Lead, RTW Coordination provides consistent and ongoing communication between the Return-to-Work Services treatment team and key stakeholders, including WCB and employers, by acting as the primary liaison between all involved parties in order to facilitate a successful and sustainable return to work outcome. The Clinical Team Lead, RTW Coordination is responsible for driving adherence to the established service delivery models and meeting key business metrics related to successful outcomes of RTW programs.

Requirements

• A degree in kinesiology, exercise physiology or physical education
• Membership in good standing with the Alberta Kinesiology Association (AKA)
• Current professional liability insurance coverage
• Ability to work as part of a team
• Ability to communicate effectively
• Ability to develop a rapport with clients
• Strong organizational, time management and problem-solving skills

Nice To Haves

• At least one year of case management experience is an asset

Responsibilities

• Maintain a thorough understanding of WCB program service delivery models and WCB contracts
• Act as the main point of contact and liaison between the treatment team and other stakeholders, including WCB claim owners and employers
• Collaborate with the treatment team to ensure services are conducted with integrity and in alignment to best practices and service delivery models
• Actively work to build trust and confidence with internal and external stakeholders, developing and nurture strong working relationships
• Ensure that services delivered aligns with key performance indicators (KPIs)
• Coach, mentor, develop and performance manage team members with consistent use of professional performance development practices
• Lead by example, creating an environment that draws and retains high performing talent who live the values of CBI Health in accordance with the established vision of the organization
• Deliver clinical services
• Ensure all practices are conducted with integrity and in alignment to best practices and CBI Health policies, including privacy policies

Benefits

• Continuous learning and skills development, including management opportunities
• Training and mentoring from a national network of experts
• Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
• Excellent administrative support, so you can focus on your patients
• Flexible hours, which allow work-life balance and focus on quality of life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level