Clinical Team Lead/Outpat

Ada S. McKinley Community Services, Inc•Chicago, IL

8d•Hybrid

About The Position

Under the general supervision of the Manager of Behavioral Health Services, the Outpatient Clinical Supervisor provides clinical and administrative supervision to one or more service units delivering behavioral health services in clinic and community-based settings. Services are provided to children, adolescents, adults, and families. The supervisor ensures high-quality, ethical, and compliant care while supporting staff development, productivity, and program goals.

Requirements

Master’s degree in Social Work, Guidance & Counseling, Rehabilitation Counseling, Vocational Counseling, Psychology, Pastoral Counseling, or Family Therapy
A minimum of three years of progressively responsible clinical work with children and/or adolescents with emotional/behavioral disorders
Meets the minimum requirements of the Qualified Mental Health Professional (QMHP)
Demonstrated mental health supervisory skills by training or experience
Licensed/certified in their respective discipline if applicable
Demonstrated ability, beliefs, attitude, and awareness that indicates cultural sensitivity to the client population served
Ability to partner with consumers, staff, and service customers to help them mobilize resources and their inner capacity to address problems they face
Ability to coordinate effectively with other management team members, other agency resources and the community in addressing client needs
Use of a personal auto, valid driver’s license and Motor Vehicle Report acceptable to the agency’s broker and verification of insurance coverage
Good oral and written communication skills

Nice To Haves

Desirable to be a Licensed Practitioner of the Healing Arts (LPHA)

Responsibilities

Provide regular, documented clinical and administrative supervision to assigned staff
Support clinical decision-making, diagnosis, and treatment planning using DSM criteria
Review and approve clinical assessments, including IM+CANS, and ensure clinical accuracy and appropriateness
Maintain active IM+CANS certification and ensure staff compliance with certification requirements
Monitor staff performance, including productivity, documentation timeliness, and quality of care
Address performance concerns through coaching and corrective action as needed
Ensure all services and documentation meet Medicaid, Rule 132, and agency standards (assessment, treatment planning, service delivery, discharge, aftercare)
Maintain oversight of case records, tracking systems, and reporting to ensure audit readiness
Submit required quality assurance and management reports in a timely manner
Assign cases within required timeframes, ensuring appropriate client-to-staff match
Ensure adequate staffing coverage and scheduling to meet program needs
Support day-to-day operations, including coordination with administrative and support staff
Ensure services are clinically appropriate, medically necessary, and aligned with client needs
Oversee continuity of care, including referrals and coordination with internal and external providers
Ensure clients receive the appropriate intensity and range of services
Promote a high standard of client engagement and satisfaction
Ensure compliance with ANCRA, confidentiality laws, the Mental Health Code, and all applicable regulations
Respond to and report unusual incidents in a timely and appropriate manner
Maintain a safe and compliant environment for clients and staff
Participate in program planning, development, and quality improvement initiatives
Represent the program in internal and community-based meetings
Participate in agency workgroups and outcomes management processes
Perform other duties as assigned consistent with the scope of the role