Clinical Team Coordinator
Emmanuel Hospice•Grand Rapids, MI
•Onsite
About The Position
Emmanuel Hospice is seeking an experienced and compassionate Clinical Team Coordinator to provide leadership and operational oversight for interdisciplinary hospice care teams. This role is responsible for ensuring exceptional patient care, efficient clinical operations, regulatory compliance, staff development, and collaboration across disciplines. The Clinical Team Coordinator plays a critical role in advancing our mission of delivering compassionate, patient-centered end-of-life care.
Requirements
- Valid Michigan licensure as a Registered Nurse (RN)
- Minimum of 5 years of healthcare experience
- Proficiency with Electronic Medical Records (EMR) systems and Microsoft Office applications.
Nice To Haves
- BSN preferred
- hospice experience preferred
- Previous leadership, management or supervisory experience preferred
Responsibilities
- Oversee daily clinical services to ensure timely patient care and appropriate utilization of clinical resources.
- Monitor staffing coverage, visit completion, and workflow challenges, addressing operational issues promptly and effectively.
- Partner with Scheduling to maintain adequate staffing and optimize clinical productivity.
- Lead daily team prioritization and staff performance efforts to support quality care, service excellence, and productivity goals.
- Ensure consistent implementation of individualized care plans and adherence to hospice standards across interdisciplinary teams.
- Facilitate and lead Interdisciplinary Team (IDT) meetings.
- Promote accountability, timely care and communication, high-quality documentation, and professional practice.
- Conduct ride-alongs, shadowing, coaching sessions, and chart reviews to support professional growth and clinical excellence.
- Support staff through coaching, feedback, and ongoing performance improvement initiatives.
- Ensure clinical services are available 24 hours per day, 7 days per week, including participation in a manager on-call rotation and providing clinical support as licensure permits.
- Collaborate with physicians, the Medical Director, Director of Patient Care, and interdisciplinary team members to coordinate patient care and support patient and family goals.
- Build and maintain strong relationships with healthcare facilities, referral partners, and community stakeholders.
- Serve as an ambassador for Emmanuel Hospice, promoting our mission, services, and philosophy of care.
Benefits
- Mileage reimbursement at the federal rate
- Generous time off including PTO and Sick Time
- Medical, Dental, Vision and other benefits offered starting Day One!
- 403(b) plan with match
- Employer paid Life and Short-term Disability
- Bereavement leave
- Self-care coaching + EAP
- Company tech provided (laptop/iPad, phone)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
