Coordinates and supervises the delivery of nursing care and activities on the Advanced Acute Care Cardiac Telemetry Unit. Assists in developing, initiating, and supporting improvements on the unit level that facilitate the delivery of high quality, safe, and cost-effective patient care. Responsible for ensuring that the highest level of care is provided, optimizing all customer interactions to maximize patient satisfaction. Provides direct patient care along with direct supervision to assigned personnel, assists with orientation and integration of new employees. Conducts performance appraisals, monitors absenteeism, orders supplies, schedules 24-hour staffing, and patient and bed triage where appropriate. Assists with addressing performance problems and initiating the disciplinary process as appropriate. Communicates pertinent information regarding patient care activities and operations to appropriate personnel. Participates in the formulation of nursing policies and goals, as well as policies affecting other departments. Communicates and interprets policies, procedures, and regulations to patients, visitors, and staff members, as required. Communicates significant issues on units to the Operations Manager in a timely manner. Actively supports Magnet philosophies such as a healthy work environment, professional growth, and patient and family involvement in care decisions. Provides feedback to staff or managers for professional practice issues, facilitates and promotes evidence-based practices and research activities. Serves as a resource for unit issues, mentors staff, delegates actions as appropriate, and creates an environment of participation. Ensures that staff meets regulatory requirements. Assures effective, efficient, and cost-effective use of physical, financial, and human resources. Assists with the prevention and resolution of patient and family concerns. Assists the operations manager in making patient-focused service rounds on the assigned unit. Follows up on incidents occurring on the assigned unit. Assures proper documentation and follow-through. Work is typically performed in a clinical environment. Accountable for satisfying all job-specific obligations and complying with all organization policies and procedures.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree