Clinical Systems Product Manager
About The Position
The Clinical Systems Product Manager owns the delivery, backlog, and quality of enterprise clinical platforms and services that support clinical, operational, and data workflows. Serving as the primary bridge between business stakeholders, clinical partners, and technical delivery teams, this role ensures work is clearly defined, prioritized, and delivered in alignment with organizational goals. The Product Manager is accountable for translating complex clinical and business needs into executable work and ensuring high quality, reliable delivery of clinical integration and system capabilities in a regulated healthcare environment.
Requirements
- A minimum of five (5) years of progressive experience in product ownership, business analysis, or IT delivery roles supporting complex enterprise systems.
- A minimum of four (4) years of direct experience as a Product Manager or in an equivalent delivery-accountable role, including ownership of backlog management, Agile execution, User Acceptance Testing (UAT), and release delivery.
- Demonstrate success working within Agile/Scrum delivery environments, including backlog prioritization, story writing with clear acceptance criteria, sprint planning and execution, and continuous improvement through retrospectives.
- Bring experience supporting clinical integration systems, healthcare IT platforms, or regulated environments, with familiarity in data integration or interoperability concepts.
- Complete and successfully pass a criminal background check.
- Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency.
- Vaccination requirement (CHPW offers a process for medical or religious exemptions)
Nice To Haves
- Healthcare or payer experience preferred.
Responsibilities
- Serve as product owner and primary point of contact for assigned clinical systems, managing backlog prioritization and alignment to objectives while fostering strong cross-functional and vendor partnerships.
- Translate business and clinical needs into clear product deliverables (e.g., epics, user stories, acceptance criteria, and release plans) that enable predictable delivery.
- Lead Agile delivery execution with Technical Program Managers and delivery teams, overseeing planning, coordination, progress tracking, and retrospectives, while ensuring alignment to scope, schedule, and quality commitments and proactively managing risks, dependencies, and escalations.
- Lead UAT and release readiness activities, ensuring solutions meet quality and operational standards while coordinating approvals, deployments, and post-release communications with key stakeholders.
- Communicate product status, delivery metrics, risks, and key decisions clearly to leadership and governance forums.
- Own end-to-end product quality, documentation, and enablement, ensuring solutions align with enterprise standards, clinical workflows, and integration best practices.
- Define and track delivery and performance metrics and use data and feedback to drive continuous improvement.
Benefits
- Medical
- Prescription
- Dental
- Vision
- Telehealth app
- Flexible Spending Accounts
- Health Savings Accounts
- Basic Life AD&D
- Short and Long-Term Disability
- Voluntary Life
- Critical Care
- Long-Term Care Insurance
- 401(k) Retirement and generous employer match
- Employee Assistance Program and Mental Fitness app
- Financial Coaching
- Identity Theft Protection
- PTO accrual starting at 17 days per year.
- 40 hours Community Service volunteer time
- 10 standard holidays
- 2 floating holidays
- Compassion time off
- Jury duty pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
