Clinical Systems and Integration Engineer

Dedicated IT • Palm Beach Gardens, FL

1d • $100,000 - $150,000 • Hybrid

About The Position

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN’s 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space. At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

The Clinical Systems Integration Engineer is the technical backbone of Dedicated IT's clinical and integration engagements. This role sits embedded with a client's workflow governance team, turning complex EHR migrations and interface work from plan into production. It owns the connection between clinic operations and system architecture, translating clinical workflow needs into integration decisions, and configuring, testing, and stabilizing the interfaces that keep patient data moving accurately between systems.

The current assignment is an extended engagement supporting a client's AthenaPractice-to-AthenaOne migration. After that engagement, the role moves into Dedicated IT's broader client support rotation, covering ongoing AthenaOne optimization, interface and integration support, and imaging integration work across the client base.

Requirements

• 5+ years of Athena EMR technical integration and engineering
• High School Diploma or GED required.

Nice To Haves

• Experience working with or within Managed Service Providers preferred
• Prior A2A Migration Experience: Brings direct experience with an AthenaPractice-to-AthenaOne migration or a comparable EHR transition.

Responsibilities

• Completes onboarding to the client's AthenaPractice-to-AthenaOne migration, including a full inventory of active interfaces across lab, imaging/PACS, HIE, e-prescribing, patient portal, and clearinghouse connections.
• Breaks down existing custom integrations into their component parts to determine what carries over to AthenaOne as-is, what needs to be rebuilt, and what can be retired.
• Applies AthenaOne workflow best practices and industry standards to guide the client's implementation decisions.
• Rebuilds, tests, and stabilizes interfaces within their area of ownership, bringing each up to a standard that can be supported long-term.
• Validates migrated data, including patient demographics, scheduling, clinical history, and financial/AR records, against source system records using SQL-based reconciliation.
• Supports go-live activities, issue triage, and post-go-live stabilization for the migration.
• Documents interface configurations and workflow patterns in a reusable form for Dedicated IT's internal knowledge base.
• Moves into a part-time, ongoing support role for the original client while taking on AthenaOne optimization, interface support, and imaging integration work for additional clients.
• Grows into a dedicated Clinical Device & Imaging Integration specialization within the firm, supporting multiple clients' PACS and medical device interface needs.
• Contributes engagement learnings, methodology, and tooling to Dedicated IT's delivery playbooks, and trains other consultants as needed.
• Provides input to delivery leadership on scoping and effort estimation for future clinical support and integration engagements, based on hands-on delivery experience.
• Configures, tests, and troubleshoots healthcare interfaces such as lab, HIE, e-prescribing, patient portal, and clearinghouse connections using HL7v2/v3, FHIR, and Mirth Connect or a comparable integration engine.
• Applies DICOM standards knowledge to confirm imaging and order-result round-trips function correctly, and validates PACS and other imaging-adjacent interfaces after a migration.
• Writes and interprets SQL queries to validate, reconcile, and report on data moving between source and destination systems.
• Applies working knowledge of AthenaPractice, AthenaOne, athenaClinicals, and athenaCollector to migration and optimization work.
• Understands both clinic operations and back-office functions such as billing, scheduling, and registration well enough to translate them into technical decisions.
• Scopes and plans migration work across patient demographics, scheduling, clinical history, and financial/AR data.
• Supports cutover activities, triages issues in real time, and stabilizes systems through the post-go-live period.
• Builds trust quickly with client stakeholders and operates effectively inside a client's existing governance structure without direct positional authority over their team.
• Converts technical constraints and tradeoffs into terms a client's governance team can act on.
• Adjusts tone and depth for technical, clinical, and executive audiences within the same engagement.
• Documents interface configurations, workflow patterns, and engagement learnings in a form others can reuse.
• Adjusts to different client cultures, systems, and governance structures without a drop in delivery quality.
• Coordinates with vendors and connected medical device systems to keep interfaces reliable.
• Gives delivery leadership informed input on scoping and effort estimation for future client engagements.
• Contributes to methodology refinement, tooling, or training of other consultants between engagements.

Benefits

• Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well.
• 401K with Company Match: Start planning for your future with our competitive retirement savings plan.
• Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave.
• Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career.
• People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED