Clinical Surgery Scheduler

Ohio ENT & Allergy PhysiciansColumbus, OH
Onsite

About The Position

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Surgery Scheduler (ENT Bethel) opportunity. The ideal candidate is highly organized, detail-driven, and comfortable coordinating complex schedules in a fast-paced clinical environment. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Requirements

  • At least 1-2 years' experience with medical scheduling and surgical coordination in a medical office environment
  • Excellent oral and written communication skills required
  • Strong understanding of medical terminology and surgical procedures
  • Proficiency with EHR systems (NextGen, Athena, Epic or similar)
  • Knowledge of Microsoft Office software required
  • Ability to establish and maintain effective working relationships with Physicians and all co-workers
  • Adheres to all HIPAA privacy and security regulations and guidelines
  • Must be aware of and comply with all OSHA standards and guidelines

Responsibilities

  • Greeting patients, answering phones, and returning calls
  • Scheduling surgeries and reserving surgeries at the facilities
  • Handling all PAT orders
  • Scheduling diagnostic testing
  • Handling all insurance pre-certifications for surgeries and diagnostic testing
  • Traveling to other facilities along with your physician
  • Ensure consents are signed electronically with the patient on the same day
  • Schedule surgeries and post-operative appointments with the patients
  • Communicate with patients regarding procedure dates, pre-op requirements, arrival times, and instructions
  • Enter surgery information into the EMR
  • Completion of the surgery PAT form and any additional information pertaining to the surgery
  • Schedule diagnostic tests
  • Handle insurance pre-certs/predeterminations as needed
  • Monitor schedule changes, cancellations, and add-on cases while maintaining efficiency and patient safety
  • Schedule Peer to Peer review calls at the request of the Pre-Cert department
  • Answer phone calls promptly and return calls in a timely manner
  • Manage EMR desktop hourly
  • Check faxes hourly and complete letters daily
  • Completion of all chart reports

Benefits

  • Med/Dental/Vision
  • Paid Personal Time
  • Paid Holidays
  • 401K
  • Paid STD/LTD/Life
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