Clinical Support Tech I ED PRN Nights

UNC Health•Lenoir, NC
•Onsite

About The Position

The Clinical Support Tech I assists professional caregivers in delivering patient care, transporting patients and equipment, setting up and maintaining patient rooms, and performing clerical, transcription, and patient-care-unit desk functions. The role is part of the Emergency Room at UNC Health Caldwell, which provides care for acute, life-threatening, and urgent medical conditions. The work is onsite in Lenoir, North Carolina, on a variable schedule, with self-scheduling flexibility. This is a per-diem position with 12 standard hours per week.

Requirements

  • High school diploma or GED; a higher-level degree may satisfy this requirement.
  • Must be listed as a Nursing Assistant I by the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) certification.
  • Fluent verbal and written English.
  • Ability to develop computer skills if not already competent.
  • Prior experience is not required.

Responsibilities

  • Assist physicians and other healthcare providers with routine examinations and procedures, including obtaining equipment and supplies.
  • Review patient-care documentation, identify significant changes in patient condition, and report them immediately to a registered nurse or physician.
  • Perform clerical tasks, including organizing and prioritizing work, greeting and directing visitors, researching information, reviewing and revising orders as requested, answering telephones and patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform routine quality assurance audits, safety checks, and supply inventories; provide administrative and clerical support, including performance-improvement audits and data entry.
  • Clean work areas, maintain office equipment, troubleshoot common software and hardware problems, change linens, restock supplies, transport patients, supplies, and specimens, and assist with orienting new employees and students.
  • Provide personal care as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation.
  • Measure and record vital signs, height, and weight.
  • As needed, collect specimens; perform skin preparations, catheter care, capillary blood glucose checks, simple wound care, range-of-motion exercises, and postural drainage.
  • Reinforce routine teaching provided by a registered nurse or physician, document patient understanding, and distribute patient education materials at the request of patients or healthcare providers.
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