Clinical Support Supervisor

Cure 4 The Kids Foundation • Las Vegas, NV

13d

About The Position

The Clinical Support Supervisor is responsible for overseeing and supervising a team of clinical support staff, including Medical Assistants and Unit Clerks. This role ensures that the clinical team operates efficiently, provides high-quality patient care, and adheres to all regulatory and organizational standards. The Clinical Support Supervisor plays a key role in coordinating daily operations, improving workflows, and fostering a collaborative and supportive work environment. This is an exempt, salaried position.

Requirements

• Graduate of a Medical Assistant program.
• A minimum of two (2) years’ Medical Assistant experience.
• American Heart Association Basic Life Support (BLS).
• Ability to understand and follow written and oral instructions and directions.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions. Age-specific competencies.
• Daily clinic preparation process; preparing charts and reviewing scheduling. Ability to document and communicate pertinent information.
• Clear and professional communication skills when interacting with physicians, team members, families, personnel, and consultants.

Nice To Haves

• Previous supervisory experience.

Responsibilities

• Supervises and leads a team of Medical Assistants and Unit Clerks.
• Coordinates staff schedules to ensure adequate coverage and minimize disruptions to patient care.
• Ensures that all clinical support activities comply with regulatory requirements, accreditation standards, and organizational policies.
• Oversees daily clinical and administrative operations, ensuring that patient care is delivered efficiently and effectively.
• Implements and monitors quality improvement initiatives to enhance patient care and service delivery.
• Provides ongoing coaching, mentoring, and performance evaluations to ensure staff development and adherence to job responsibilities.
• Conducts regular audits of clinical and administrative procedures to ensure accuracy and compliance. This includes adequate stocking of supplies in exam rooms, ensuring clinic cleanliness, patient requests, and more.
• Communicates with the immediate supervisor regarding daily operations and procedure changes.
• Conducts meetings and huddles for Medical Assistants and Unit Clerks.
• Oversees the vaccine program and ensures all state requirements are maintained.
• Maintains up-to-date staff assignments and confirms registration with required external systems, including Nevada WebIZ and the Prescription Monitoring Program.
• Performs other duties as assigned.

Benefits

• One of the most competitive compensation and comprehensive benefit packages in the field of healthcare
• A state-of-the-art clinical and administrative environment located at 215 and Town Center, Summerlin on the Roseman University Campus

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed