Clinical Support Staff - Temporary
About The Position
The Department of Public Health, Clinical Operations is seeking Clinical Support Staff - Temporary to assist with the referral process for patients to specialty medical services. The Clinical Support Staff will perform a variety of routine clerical and administrative tasks, including answering telephone calls, taking and relaying messages, and providing information, instructions, and assistance regarding patient referrals. Additional duties include conducting patient outreach to ensure attendance at specialist appointments, communicating with service providers to request updates on outstanding referrals, and collecting, entering, processing, sorting, and tabulating referral information. Experience with electronic medical record systems such as RadNet, E-Consult, and the IEHP Provider Portal, as well as knowledge of medical terminology, are highly desirable. This position is extra-help, and incumbent does not attain status as regular County employee. Although this position is of limited duration and temporary in nature, assignments may be up to twelve (12) months. Vacancies exist in Victorville.
Requirements
- Six (6) months of full-time clerical experience in a medical front or back office.
- Experience may be in a primary or specialty clinic.
- Must be able to present their legal right to work in the United States at the time of employment.
Nice To Haves
- Experience with electronic medical record systems such as RadNet, E-Consult, and the IEHP Provider Portal.
- Knowledge of medical terminology.
- English/Spanish bilingual skills.
Responsibilities
- Assist with the referral process for patients to specialty medical services.
- Perform a variety of routine clerical and administrative tasks.
- Answer telephone calls, take and relay messages.
- Provide information, instructions, and assistance regarding patient referrals.
- Conduct patient outreach to ensure attendance at specialist appointments.
- Communicate with service providers to request updates on outstanding referrals.
- Collect, enter, process, sort, and tabulate referral information.
Benefits
- Participation in the County's Deferred Compensation Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
