CLINICAL SUPPORT SPECIALIST - OVERNIGHT SHIFT

Denver Rescue Mission • Denver, CO

1d • Onsite

About The Position

The Clinical Support Specialist (CSS) is responsible for supporting the counseling team and tasks associated with the day-to-day operation of The Crossing campus. This role operates during an overnight shift and involves ensuring the security and safety of the facility and residents, managing medication delivery, performing facility maintenance checks, and providing direct support to residents.

Requirements

• High School Diploma or equivalent (GED) and at least one year of relevant experience.
• Able to obtain Certified Addiction Technician (CAT) credential within one year of hire date.
• Strong communication skills both written and orally.
• Ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
• Basic knowledge of Windows software applications.
• Work schedule assigned.
• Ability to obtain and maintain CPR certification within 90 days of hire.
• Active Driver's License as a limited amount of work-related travel may be required.
• Must be a Christian holding to the beliefs set forth in the Statement of Faith, expressed by a personal testimony and Christian conduct.

Responsibilities

• Operate as the primary support to the counseling team.
• Provide direct support to residents by performing community evaluations and monitoring resident compliance with program guidelines.
• Responsible for the security and safety of the facility and residents during their shift, including control of drugs, alcohol, or other hazards.
• Ensure that situations which jeopardize the safety of the Mission/Crossing, and its occupants are handled appropriately, including handling difficult clients and ensuring occupants are free from drugs, alcohol, and weapons.
• See to the welfare of outside guests by calling police, ambulances or behavioral health services.
• Regularly check and document the delivery of medications.
• Ensure that the right person receives the correct medication.
• Perform daily property checks and put in maintenance requests online, following up with email to appropriate staff.
• Assist with driving the shuttle when needed at The Crossing.
• Understand their role in the daily operation of the Mission/Crossing, including the specific shift's area of focus: clinical support and facility safety.
• Have a good working knowledge of the facility and program policies and procedures, operation of the facility, mechanical operation of the facility (including fire alarm, electric, gas, and water shut-off, etc.), how to control and track inventory, safety, and the employee handbook.
• Schedule time off with the Clinical Support Supervisor so there is always a staff member on duty during all shifts.
• Show their presence throughout the facility throughout their shift.
• Perform other tasks as assigned by the Clinical Support Supervisor and/or Clinical Director of Counseling and Admissions.

Benefits

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees