Clinical Support Secretary (Part Time or Full Time/Days)
About The Position
Assists within and across the functions of admissions, home hospice and spiritual care to maximize effective and efficient coordination of resources through the following areas of responsibility to best address the needs of patients and families seeking and receiving hospice care. Maintains a high level of customer service to all callers including patients, families, contracted providers, organization staff and volunteers. Assures all incoming calls are courteously and promptly answered. Communicates effectively with organizational staff, physicians, patients, visitors, outside contractors and community agencies.
Requirements
- High School graduate or GED required.
- Computer experience required
Responsibilities
- Provides secretarial functions such as faxing, typing, and copying.
- Utilizes organization approved translation services as needed.
- Access third-party EHR systems as needed.
- Works in collaboration with Carolyn’s House, IPC, HH, spiritual care, volunteer, finance, and interdepartmental staff.
- Maintains adequate supplies of medication labels
- Manages inventory of lock boxes, locking medication boxes, patient monitors and other patient care support items.
- Processes physician orders, certifications, renewal PPOC and addendums per regulatory requirements.
- Receives details of death information and processes in a timely manner.
- Processes necessary forms and notifications to DME company, pharmacy, nursing homes, hospitals, and other providers.
- Serves as the liaison for the team with the DME companies to order all equipment.
- Provides clerical support of medical supply orders.
- Maintains and orders medical supply inventory
- Assists with follow-up of database outstanding orders
- Collaborates with and supports processing of physician letters and orders.
- Schedules continuous home care.
- Supports scheduling of clinical procedures/tests and scheduling of transportation.
- Prepares schedules.
- Assists with room reservation needs
- Assists with the creation and maintenance of calendars and forms
- Assists with data collection, audits, and reports
- Maintains Suncoast Solutions databases, including patients, physicians, nursing facilities, hospitals, pharmacies and funeral homes.
Benefits
- Health Insurance
- Dental and Vision Insurance
- Short and Long Term Disability- Employer Paid
- Life Insurance/Accidental Death & Dismemberment (AD&D) - Employer Paid
- Flexible Spending Account (FSA)
- 401(k) and Roth 401(k) retirement plan with company match
- Paid Holidays
- Paid Time off (PTO)
- Shift Differentials
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
- Free Flu Shots
- Mileage reimbursement
- Educational Opportunities
- AAA Membership – Employer Paid
- Chair Massages – Employer Paid
- Fresh Fruit during the summer
- Semi-Annual “All Staff” meetings
- Fun, employer-sponsored activities and recognition events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
