Clinical Support Registered Nurse
About The Position
Vitra Health is a mission-driven healthcare organization committed to improving the quality of life for individuals and families across Massachusetts. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care. To help share our mission and expand our community impact, Vitra Health is seeking a Clinical Support Registered Nurse who is passionate about quality, client-centered care, community engagement and helping people access the care and resources they deserve.
Requirements
- Active Registered Nurse (RN) license in Massachusetts (required)
- Minimum of 2 years of recent experience working with older adults or individuals with disabilities in a clinical, home health, case management, or related setting
- Strong communication, interpersonal, and client engagement skills
- Valid driver’s license and reliable transportation required for travel to client homes and community settings
Nice To Haves
- Experience with care coordination, patient education, or case management preferred
- Bilingual skills (English and a second language) strongly preferred
Responsibilities
- Supports scheduled monthly client visits to provide caregiver education, monitor client status, and assess psychosocial and environmental changes
- Support semi-annual care plan reviews, updating goals and interventions in coordination with nursing and interdisciplinary teams
- Provide education on health maintenance, preventative care, chronic disease management, and medication adherence
- Support clients and caregivers in navigating healthcare systems and accessing community-based services and resources
- Participate in multidisciplinary care planning, case reviews, and discharge planning
- Identify and address changes in psychosocial status or care needs and escalate concerns as appropriate
- Collaborate with internal teams and external providers, including PCPs and specialists, to coordinate care
- Maintain accurate, timely, and compliant documentation in accordance with regulatory standards
- Communicate professionally with clients, caregivers, and healthcare partners in person and through phone and electronic platforms
- Participate in team meetings and contribute to ongoing care coordination efforts
- Ensure all client visits are scheduled, conducted, and documented in compliance with MassHealth program regulations and applicable insurer requirements
- Conduct quality checks and audits of client records, visit documentation, and care plans to verify accuracy, completeness, and regulatory compliance
- Facilitates MDT meetings in collaboration with management and care teams
- Perform additional duties within scope of practice as assigned
- Foster a culture of customer service and commitment to quality care
- Serve as a brand ambassador for Vitra reflecting our vision, mission, and values
- Show genuine interest and compassion for the communities we serve and commitment to the diversity of our clients and team members
- Mentor and support team members
Benefits
- Employer sponsored health Insurance with a generous employer match
- Dental and Vision Benefits
- Supplemental Benefits Life, Accident, Critical Illness and Disability Insurance
- 401K with a 5% company match
- Accrued Paid-Time-Off
- Ten company paid holidays
- Wellness Benefits
- Tuition Reimbursement
- Supportive team structure and company culture with a focus on work/life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
