Clinical Support Coord - Day Shift - LPN, MA

Indiana Organ Procurement Organizat • Indianapolis, IN

1d • Onsite

About The Position

As a Clinical Support Coordinator, you are at the heart of the organ and tissue donation process. Your responsibilities will include obtaining informed telephone authorization and conducting comprehensive medical and social history risk assessments with families of patients who authorize donation. You will collaborate directly with clinicians to perform medical screenings on patients to determine donation eligibility. You will also be responsible for case management of all aspects of tissue cases and shared organ cases, ensuring seamless transitions and effective case completion. Additionally, you will provide accurate, timely information to both internal and external stakeholders.

Requirements

• Post-secondary training or education in a relevant field is required.
• Strong case management & communication skills with a commitment to providing compassionate support to donor families.
• Excellent data entry & computer skills are required.
• The ability to multitask in a fast-paced, mission-driven environment.

Nice To Haves

• Bachelor’s degree is preferred, but other healthcare backgrounds will be considered (EMT, LPN, Medical Assistant, etc.).
• Experience with one or more electronic medical record systems is preferred.

Responsibilities

• Obtaining informed telephone authorization and conducting comprehensive medical and social history risk assessments with families of patients who authorize donation.
• Collaborating directly with clinicians to perform medical screenings on patients to determine donation eligibility.
• Case management of all aspects of tissue cases and shared organ cases, ensuring seamless transitions and effective case completion.
• Providing accurate, timely information to both internal and external stakeholders.

Benefits

• Competitive compensation including shift differential and overtime
• 100% employer paid health, dental, and vision insurance for our employees and dependents
• Annual health savings account contributions
• Paid pet insurance
• Annual bonuses for performance and retention
• Generous paid time off and holiday pay
• Professional development and growth opportunities
• A mission-driven, supportive work culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree