Clinical Support Associate (MA EMT LPN ) Primary Care - Waukesha Sunset Drive Clinic - Full Time

ProHealth Care•Waukesha, MA

6d•Onsite

About The Position

This Clinical Support Associate position supports a busy primary care team at our Waukesha Sunset Drive Clinic. The role works closely with three primary care providers in a team-rooming model, focusing primarily on patient care and rooming responsibilities. The RN in the clinic manages most in-basket work, allowing this role to stay engaged in direct patient interaction throughout the day. This is a great opportunity for someone who enjoys working closely with patients, collaborating with coworkers, and staying active in a fast-paced clinic environment. Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community. Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.

Requirements

Medical Assistant, EMT, or LPN experience preferred
Prior clinic or patient care experience preferred
Epic experience preferred
Strong teamwork and communication skills
Ability to thrive in a fast-paced primary care environment
High School Diploma or Equivalent
Completion of Medical Assistant, EMT, LPN, or other equivalent clinical training program
1 Year of experience

Responsibilities

Room patients and prepare them for provider visits
Obtain vital signs and document patient information in Epic
Assist with patient care needs and clinic workflow
Support providers during visits and procedures as needed
Collaborate with coworkers to support the clinic team and patient flow
Maintain accurate documentation and patient records
Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
Float to other departments or clinic locations as assigned by PHMG Leadership.